Why is it that when a person buys a pizza from the store and they go home to cook it, they discover that they must actually cook the pizza longer to achieve a softer crust? Does placing the pizza on the rack have that much more of an effect than placing it on a cookie sheet?
I’ve found that a pizza bakes more evenly when placed directly on the rack. Putting it on a cookie sheet results in the edges getting brown while the middle is still raw.
The idea is you put it on a cookie sheet or aluminum foil, then increase the time resulting in a softer crust.
The crispness of the crust.
Personally, I use a Pizza Stone, which I think delivers the best of both worlds. The pizza is slightly and evenly browned from edge to center, and the crust slightly crisp, slightly chewy.
Don’t let my location fool you - I’m really from Chicago and I know pizza.
Okay, if I understand what you’re asking (which is by no means a certainty), there’s two things going on:
The baking sheet reflects heat away from the pizza and back toward the bottom of the oven, meaning that the pizza doesn’t get as hot as quickly, meaning that it’s going to take longer to bake.
The baking sheet almost eliminates water evaporations from the bottom of the pizza, drastically slowing down the speed at which the bottom of the crust becomes crispy; you therefore end up with a softer crust.