My wife and i bought a new laptop today. It’s a Toshiba Satellite A65-S126 (specs on this page).
The Toshiba website, and the Circuit City website (we got the computer at CC) both say that this computer comes with 256Mb of RAM. Also, the sticker placed by Toshiba on the computer itself says that it has 256Mb of RAM.
When i turned the computer on and looked in system porperties, however, it only showed 192Mb of RAM. I called Toshiba about this, and the guy on the other end of the line told me that, because this computer uses 64Mb of shared RAM for its video display, that RAM does not show up on the System Properties box.
Now, between the two of us, my wife and i have had three other computers over the past few years. Her old laptop had 128Mb of RAM; my old desktop had 256Mb of RAM, and my new desktop has 1Gb of RAM. And in all those computers, the amount advertised by the seller was the amount displayed in System Properties.
So, is the tech guy at Toshiba on the level? Or have i been stiffed for 64Mb of RAM? The detailed specs for the computer do indeed say that the graphics controller uses 64Mb of shared memory. But should this preclude that 64Mb from showing up in System Properties?
And, on a related issue, should i buy another stick of RAM for this computer? I can get a Kingston 256Mb DDR SODIMM stick (designed for this particular Toshiba) for $68.