According to a guy I know who marches in the Disney World Star Wars parades as a stormtrooper, judging by the various special club marching patches and other things in that video that only a hardcore fan would know, the owner of that collection can pretty much be narrowed down to one, happily married, guy. (No, not the guy I know.)
Also, a friend of mine pointed out that you can see some very male-looking shoes being worn by the camera-…man?
So yes, it does sound like it’s an amusingly-done “please send me new figure thx” video.
I double-checked his note - he says there’s one commemorative patch, a Christmas ornament “on the middle top shelf”, and some coins which are all very limited edition and for a particular club/clubs. I didn’t check that closely but I assume recognizing this stuff is easy for him.
And the follow-up video.
For those who don’t want to watch it to see what the guy did to his fiancee and the other women who smashed his prize toy:
Nothing. He was, in fact, holding the camera for the whole thing, and they were destroying it so he could get a replacement from the company. It was done up that way as a joke and a creative way to provide proof of the item’s destruction.