I just got a bill from this company, with absolutely no information regarding why I should be getting it? They claim it has something to do with telephone service, but there’s simply not enough information. I’m not paying it without knowing what they’re talking about. Does anyone know if this is a scam? I’ve thought of sending a letter to the Texas Attorney General’s Office.
Did a quick check of the company name and came up with a listing at the following address if you want to contact them directly to voice your complaints:
US Operators, Inc.
16620B San Pedro Ave.
San Antonio, TX 78232
(210) 402-5301
I also did a background check of them for you as well. They are a real company of about 120 people, with $14.2 million in annual revenues (Dun and Bradstreet listing) and it says they offer ‘telephone services and local and long distance services’. You might also be interested to know they declared Chapter 11 bankruptcy June 8, 2000 in Dallas where they were listed as supplying ‘telephone operator services to hotels and hospitals’
My guess is that you probably used a calling card from some phone at a hospital or hotel that advertised in very small print somewhere that doing so would get you this extra service charge from them. Is it for some outrageous amount that you are really that bothered by it? Or is this a ‘on the principle of the whole thing’ issues?
You found more info than I did. Strangely, after I posted this, I saw that they’d filed bankruptcy in 1991. Twice in ten years, huh?
It’s for $17.76, and no listing as to where the charge came from. They even have a little “You are 30 days past due,” notice at the bottom of the invoice, which is a load of BS as this is the first time they’ve ever contacted me.
It’s the principal of the matter. I don’t like people bullying me around, and random charges are bullying to me. By paying it, I open the door for other people to do the same to me.
Well, that is a fairly large amount. I apologize because I was rolling my eyes thinking this was some lame complaint about a $0.39 charge for using a calling card or something of that nature. I’d be pretty stomping mad too if I got that from a loser company
So, you have their phone number now…Give them a call and raise some Hell
A possibility for you to consider… someone made a long-distance call from a pay phone somewhere and charged it to your home phone. This happened to me once, and it took about three weeks to clear it up. I explained to them that I hadn’t made the calls (there were more than one, to the same number), at the time the call was made I wasn’t home to accept the charges (I could prove this with timesheets from work), and that the phone booth in question was thirty miles from my workplace. They gave me the stonewall for most of the three weeks, saying that
and that I’d better pay up, or they would take me to court. I finally repsonded with a copy of a letter I had sent to the FCC and my state’s attorney general’s office, and the harrassment stopped cold. Haven’t heard from them in eight years.