Regarding your Mother:
Issue of the histamines and the ‘inner ear problem”: I am not sure about this, so I really can’t comment. It may be useful for you or another family member to accompany her to doctor visits to offer support and to be sure that the various topics and recommendations discussed are understood and can help you help your Mother. I am not saying she is confused, but perhaps the doctor is treating a couple of different issues, but in her mind, it may all be related to her ears. Often, what a doctor tells the patient is not the same thing that the patient tells the family. Perhaps some of the Physician Dopers can answer this question.
Issue of the loud MRI: Some MRIs are very loud. I think that when she was given the ear plugs the technicians could have made sure she was aware of what to expect. Maybe they did and she did not hear them. When a person has a sensory impairment (in her case a hearing loss), it can be frightening to suddenly hear a very loud noise, especially if she was not prepared for it.
Additionally, sometimes a person with a hearing loss cannot tolerate loud sounds. A phenomenon known as ‘recruitment’ can occur which results in the inner ear reacting to loud sounds in an abnormal way, due to the damage to the sense organ of hearing. It is something that will vary among individuals, and must be taken into account, especially when setting up a hearing aid.
Issue of the six-year-old hearing aid: Adjusting to life with a hearing aid is a process that can take months. Some people are willing to adapt and accept certain limitations. Other people are not willing to work with the process and demand perfection immediately. In fact, emerging studies are looking at the effect a person’s general outlook on life (optimistic or pessimistic) and the anticipated success of hearing aid use.
Also, not only is the degree of hearing loss important when it comes to hearing aids, but equally important is the person’s ability to recognize words once they are made loud enough to compensate for the degree of hearing loss. Simply making it louder will not make it better. Sometimes, if the loss is so extensive that the ear can only recognize 34% of the words in a quiet setting when tested, then using a hearing aid in a busy seniors complex (or bridge hall) will be challenging. A huge part of fitting hearing aids is counseling and helping the family to understand and set realistic expectations and to learn new behaviors when trying to cope in a variety of challenging listening environments. An audiologist should be able to explain to you and you mother what is possible and what is not possible.
It may be that two hearing aids would be better than one. In most instances, this is the case. Our ears are designed to work as a set. When wearing two aids, each can be set lower individually so there is less noise coming in; with one aid, the settings must be higher as it is only one ear doing the work of two. When both ears are aided, the brain can work more efficiently and there is a ‘summation of loudness’ that occurs. Also, with all of the options with directional microphones, she may find some satisfaction with this sort of microphone technology. She must also learn where to sit in the bridge hall to maximize the use of these microphones. Also, understanding about background noise and competing speech noise is something the audiologist may be able to go over. This is hugely important for her to understand.
Lastly, and this is about the most difficult of all: As we age, our ability to process information begins to diminish. We take a tiny bit longer to process large amounts of information. If you talk with her, just … slow … your … rate … down. Just a bit. Give information in smaller chunks. The impaired ear will also take more time to process information as, remember, it is working with less information, even when a hearing aid is used. When a parent has given up her home and is living with family, there can be a feeling of powerlessness. Psychologically, it can be overwhelming and sometimes the parent will get stubborn or cantankerous and just plain hard to deal with; it is perhaps a way of maintaining ‘control’ or dignity. A loss of vision, or hearing, or smell, or touch can leave a person feeling very vulnerable and sometimes a bit paranoid (like thinking you are all whispering about her).
Perhaps you can go with her to the audiologist and be part of the decision making and rehabilitative process so that you can remind your mother what has been said, and you can support what the audiologist is trying to achieve with the fitting goals of the hearing aid. It is part of a process and at least there is a required trial period and if at the end she is not happy and decides to not wear the hearing aid, she can return them and receive nearly all of her money back.
Good luck!