Ask the Bus Driver

Ask me anything about it! A few things:

-For obvious reasons I will not mention the specific agency I work for. Aside from pay, the culture of the bus drivers, and the culture of the passengers, most bus driving jobs are all pretty similar in nature.

-There are three main categories of service: Charter service, paratransit service, and public bus service. Charter service, with very few exceptions, tends to pay much lower than county agencies. Paratransit service is also lower pay, but is more targeted; a disabled passengers calls ahead and tells the operator where they want to go and at what time. A paratransit vehicle (usually a van, sometimes a “short bus”) is then dispatched to the person’s home, picks them up, and brings them to their destination and back. So sorta like a taxi. Public bus service is generally provided by the county (San Francisco is a weird exception, their employees are a merger of county and city employees) and runs arterial routes through that particular county.

-To directly answer monstro’s question in a previous post, how do I go to the bathroom? Our routes go in one direction, then ‘layover’ before going back the other way, back and forth, all day. At the layover location there is either an employee bathroom (generally at transit terminals). There are often businesses with public restrooms we have access to. If we have to use the restroom mid-route, we will pull the bus over, send a prepackaged message over the bus data terminal that we are stopping to take a personal break, then use a public restroom (McDonald’s restaurants tend to be extremely reliable for having public restrooms you can use).

-Most drivers are on the older side. A few years ago there was some figure that said the median age for drivers in our agency was something like 44 :eek: . When the recession hit, a lot of people that had planned to retire stuck around. Before every major union contract, people also will linger to see whether or not they are better off staying or going. But because most of the people are older than me, my own seniority steadily increases over time.

-Short bus jokes get old fast. :rolleyes: Frankly, if you have a job where you have to deal with crazy or just dim employees or customers, you are trapped in your own “short bus” whether you drive a bus, a cubicle, or a desk. :smiley:

Does this go to Golden Gate Park?

Will this take me to Alcatraz? Well, what bus goes directly there?

Cut the comedy. :wink:

Have you driven one of those “two section with the accordion dealie in the middle” buses? How much more difficult than standard buses? Is that the maximum length possible?

And does this bus go to Da Loop? :smiley:

Ever had any wrecks?

Any scary situations with unstable passengers?

What’s the grossest thing a passenger has ever done on the bus?

What’s the crazy thing that’s ever happened to you or a coworker while on the job?

Do bus drivers all know each other? I know that when I ride the bus, drivers often pull alongside each other and chitchat through the window/door.

Sometimes I’ve had bus drivers pull over to grab a sandwich. Is this against the rules?

Have you ever had an accident?

How do you stay alert? How do you keep yourself sane?

How many different routes do you drive?

Assuming you’re working for a public bus service, how do you pick which route you drive? Do you just get assigned or do you get a choice based on seniority? Do you always drive the same route every day or do you switch from day to day?

If you’re driving for an interstate bus service, how do you arrange your accommodations? Are they set up by the bus company or do you just take care of it yourself via a per diem? How do you handle local transportation when you’re spending the night in some location en route?

What kind of training for emergencies do you get and what kind of emergencies do you encounter?

What kind of training is involved?

Do you have to work your way up from a smaller vehicle to a full-size bus, or do you get thrown into a full-size bus from the beginning?

Great questions! Also, thank you monstro for suggesting I start this thread! :slight_smile:

I’ll try to answer as many questions as possible:

**Have you driven one of those “two section with the accordion dealie in the middle” buses? How much more difficult than standard buses? Is that the maximum length possible?
** Yes I have driven them. They are called ‘articulated buses’. They are typically 60’ long. Personally I find them easier to drive. This is because the ‘front’ section is typically shorter than the entire length of a regular 40’ bus. Wherever the front half goes, the rear half follows; so if you can get the ‘front’ around a corner, the caboose will come around fine as well. The only tricky stuff with them is backing them up, which we almost never have to do. They also have an ‘interlock’ that kicks in if you bend them too much. Our articulated buses can bend at a maximum of a 55 degree angle. However, once you are bent like this, the interlock prevents you from reversing (reversing when bent this way would damage the joint structure apparently). This can be a problem if the bus driver took a turn too wide, encounters an obstacle in his way (car, lamppost, passed out drunk guy)- he can’t keep moving forward without hitting something, and he is ‘bent’ too much for the bus to let him reverse. This situation happens occasionally, often blocking traffic in multiple lanes while the bus driver has to call a mechanic to activate an override allowing them to back up.

Ever had any wrecks? So far I have been very fortunate in that I have not been in any major accident. The worst accident I was involved in was a car that sideswiped my bus as I was boarding passengers. The impact knocked off his right rear view mirror but did almost no damage to the bus. However, it had been my first real ‘accident’ at my job at the time and I was super nervous I might have done something wrong/forgot to document something. However, my agency determined I was not at fault (was properly stopped at the bus stop, not moving, had my flashers on at the time).

**Any scary situations with unstable passengers? ** Plenty of mentally ill people. Had an Indian guy in a hoodie try to intimidate this Walt Kowalsky-esque Korean War vet sitting across from him “I’ll kill you motherfucker” “Gonna stab you in your sleep” etc. The old guy was having none of it and responding with “Let’s go outside so I can kick you ass” “Fuck off you crazy Oriental!” I was yelling at both of them to knock it off and called it in on the radio (since the Indian guy was definitely giving off ‘stabby’ vibes at the time). Supervisor meets with me soon after, asks what happens, I explain, and he literally tells the Indian guy “GET THE FUCK OFF THE BUS.” The supervisor and crazy guy are screaming at each other and everybody else at this point (except the old guy who still wanted to fight) had gotten off the bus because they didn’t want to deal with it. Crazy guy is threatening to stab out the supervisor’s eyeballs and the supervisor is basically trying to lure crazy guy outside. Supervisor tells him “You wanna get arrested?” and crazy guy replies “I’ll take all of you on! Stab out all your eyes!”. He gets convinced to sit at the bench and wait for the Sheriff to come. The supervisor then clears me to leave, drive empty until I can catch up my schedule, and resume service.

What’s the grossest thing a passenger has ever done on the bus? Had a homeless guy start vomiting so hard into the aisle that I guess he had diarrhea which ran down the chair and into the aisle as well. The sound of the retching plus yells from disgusted passengers promped me to brake kind of hard and the momentium just kind of pulled this disgusting swirly yellow green brown puddle forward all the way the length of the aistle :smack: . Ughh the smell…it was an awful smell sure, but I mean awful in that it didn’t smell human; like some chemical accident had happened and you could just feel the smell giving you cancer.

What’s the crazy thing that’s ever happened to you or a coworker while on the job? Many! There were drivers who: Had a passenger try garotte the driver with a cell phone charger cord, grabbed the radio phone out of the driver’s hand and used it to bludgeon the driver over the head, answered the driver’s “Good Morning!” with a ten-inch knife she tried to stab the driver with, prompting the driver to grab her arm to prevent getting stabbed while struggling out of the seat. He distracted her, then ran out of the bus. The woman chased him! So he kept running, yelling for help. Eventually she got bored of chasing him and stopped to have a smoke. She went back to the bus and *stabbed out all the mirrors in the bus * :eek: Police arrived to her calmly smoking a cigarette in the back of the bus, surrounded by broken mirriors and glass.

**Do bus drivers all know each other? I know that when I ride the bus, drivers often pull alongside each other and chitchat through the window/door. ** Yeah, many do. We pick our schedules for a 3-month quarter, so you often see the same driver at the same point at the same day. Many drivers help each other out by warning about problem passengers or road closures.

Sometimes I’ve had bus drivers pull over to grab a sandwich. Is this against the rules? There are procedures for notifying transit control you need to take a little break. In theory it will happen when the driver’s layover is so short he never got a ‘real’ break. Of course some drivers will abuse it, and you’ll suddenly be on a detour to Starbuck’s 3 blocks off route while you and everybody angrily sit there while you watch the driver patiently wait in a line 20 people long to get his Venti Caramel Macchiato :smack:

Have you ever had an accident? Mentioned upthread. Just some guy clipped me.

How do you stay alert? How do you keep yourself sane? When nobody is on the bus, I sing. Horrible, off key, William Hung crazy person sounding singing. Often when supervision is reviewing CCTV footage, they’ll have to endure this horrible cacophony from some bored bus driver while he is driving an empty bus. Lately, as a stress-management tool, my favorite song to sing to myself off-key to calm down is “Let it go” from Frozen :stuck_out_tongue:

How many different routes do you drive? Right now I only drive one route. But over the last seven years I’ve probably driven every route in our entire system at least once. There are different types of schedules and route packages, which I will explain in a moment.

Assuming you’re working for a public bus service, how do you pick which route you drive? Do you just get assigned or do you get a choice based on seniority? Do you always drive the same route every day or do you switch from day to day? It is based on seniority, and most organizations have two main systems. A ‘run’ which is a regular schedule week to week (but could vary depending on the actual day of the week or public school schedule) and ‘Extra Board’ where every day is different. Extra board drivers are basically covering for all the other drivers who are sick/on vacation/suspended, etc. Somebody needs to cover the schedule. Every 3 months we pick what we will do for the following quarter; each person takes turn picking based on how long they have worked there “Bidding”. You also pick what your days off will be, with Saturday/Sunda being the most desirable. There are few bus schedules that are, say, 9AM-5PM like when most normal people work. Most are in the extremes; 4AM-2PM, or 3PM-1230AM. High-seniority people tend to go for the ‘earlies’ since you get done early in the day, and most of the older drivers have families so they need/want to be home when their kids get off school. Due to the crazy schedules, the job can be extremely hard for low-seniority parents, particularly single parents stuck on the extra board. :frowning:

If you’re driving for an interstate bus service, how do you arrange your accommodations? Are they set up by the bus company or do you just take care of it yourself via a per diem? How do you handle local transportation when you’re spending the night in some location en route? interstate bus driving is somewhat similar to airline crews; some jobs (Greyhound) actually provide dormitories for drivers to sleep overnight or motel vouchers. Getting back is the bullshit part for Greyhound drivers: Say my shift is to drive from San Francisco to Salt Lake City (dunno if this is a real shift, just giving out an example). Once at SLC I’d be done, and to get home, I would ride another Greyhound bus back the other way. If I chose to do this, I would get 50% of my hourly pay riding the bus back, HOWEVER, in regards to scheduling and shifts this time is counted as ‘off duty’ meaning that I could get stuck on a 14 hour bus ride, only to have to drive a bus of my own at 6AM the following day :rolleyes: Higher seniority drivers (just like airline pilots I guess) tend to pick routes that have them back at their starting point, or shorter intra-state routes that won’t leave them stranded overnight in bumfuck nowhere. But overall Greyhound is not a popular bus driving job based on all the ex Greyhound drivers I have met at my current job.

What kind of training for emergencies do you get and what kind of emergencies do you encounter? We have a card that lists all the things to do in different situations. I can’t think of everything off the top of my head, but the few that stand out: In the event of a bomb threat/suspicious package we are advised to evaculate the bus and avoid using any wireless (cell phone, radio) device within 300 feet of the device, find a land line to call for help. The most common ‘emergency’ I deal with is people passed out drunk that won’t wake up or fall over getting into/out of the bus. They are strict about paperwork, so if a drunk guy passes out on my bus and I call it it in, some days there will be 5 firefighters, 4EMTs, 3 supervisors, 2 sheriffs, and a partridge in a pear tree all out there for one guy :rolleyes: . Then I have to make sure I got the badge numbers of every other county employee involved, their vehicle numbers, compare notes to make sure all our respective reports will be consistent with each other, and spend a half an hour at the end of my shift filling out a massive form that basically says “A drunk man passed out on the bus. Firefighters, EMTs, Sheriff’s deputies and supervision arrived on scene to assess the situation. The man appeared uninjured”. Then someone from the office has to review all this, along with the CCTV footage, cross-reference the incident reports from the supervisor and other county personnel, to see whether or not I was ‘at fault’ for the guy passing out drunk :confused:

What kind of training is involved? Our training is very extensive. To drive a bus in California, you need a class ‘B’ (commercial) driver’s license with a Passenger Endorsement. The ‘B’ refers to the size of the vehicle you are authorized to drive, while the Passenger Endorsement authorizes you to carry Live Human Beings vs just bulk cargo, hazardous materials, etc. Firefighters and EMTs have their own special licenses/endorsements for their vehicles as well. Many transit agencies will actually train the driver on earning their class B license- you don’t have to have it to get hired. They will get special permission from the DMV to have a ‘field office’ in their own training facility. This lets them train their bus drivers ‘in house’ which has the advantage of training them on the equipment the employees will be driving during their career. It is also great for the employees since unlike going to trucking school to get a class B license, you are already hired and are actually getting paid to take the DMV written and behind-the-wheel tests. Much of the training is reminiscent of “Driver’s Ed” only for grownups. Many people get hired already having the proper license and endorsements, but to make sure everybody is trained consistently, you must go through all the training regardless. This is especially important for people who have driven buses or tractor trailers in the past to help them ‘un learn’ all the bad habits they have picked up. Every transit agency has to follow the rules of the DOT and CHP but will have their own individual procedures on how they want their employees pulling into/out of a bus stop, backing up, making a square right turn, etc.

Do you have to work your way up from a smaller vehicle to a full-size bus, or do you get thrown into a full-size bus from the beginning? It depends on the agency. Generally the equipment used is based on the route. For little routes that go through neighborhoods with narrow streets, they will use smaller buses. Many agencies also get contracts for local airports (San Jose International, SFO, Oakland International) to provide shuttle service between the airport and train hubs/BART. These vehicles are also sometimes little shuttle buses. While some drivers are picky about the type of bus they want to be driving every day, its usually the route, not the bus, that drives their decisions. So in some places its the opposite- the huge articulated buses driven by the newbies because the schedules they run suck (or they deal with the most crazy people) while the dinky little shuttle buses just drive through a nice quiet neighborhood every day driven by some 36 year veteran.

I’m enjoying this thread. Thanks for starting it, Incubus.

I thought it was common knowledge that all bus drivers know each other. Plus the annual meetings at bohemian Grove where they discuss how they will divy up the spoils of the world probably helps with networking.

I’m glad you’re back incubus. Does the irony that your handle has bus in it ever felt weird? Are you afraid that in this anti worker political climate that they are going to replace your job with a low paying no benefits position? You seem like you have a good job, but good jobs are always being eliminated and replaced with Crap jobs. Is that a risk?

When I ride my local bus, and just drop the change into a slot where it falls a few inches to the false bottom, does the driver know how much I dropped in there?

By the way, when my wife’s ex was a city bus driver, when he was a few minutes ahead of schedule, he would stop at a yard sale and give passengers two or three minutes to check it out. Is that officially frowned upon?

Similar, but train in stad of bus, the old train that ran across Newfoundland used to stop for a half hour on the barrens for passengers to pick blueberries.

I am too. Especially the gross out stories and violent passengers. For some reason i was thinking it would be “better” in San Fran but crazy is everywhere.

So, the wheels on the bus; care to comment?

What sort of mileage do you get on that thing? Regular or premium?

How fast from 0 to 60mph?

Do the SF trolley drivers get all the glory and are they really “driving”?

Good idea with this indeed. :smiley:

My questions…

Ever had any nudity going on while you work?

What’s been the most interesting thing left behind by a passenger?

Do you have regulars who view you as their buddy? I know every public job I ever held, that was the case. People loved “knowing” you by name.

Have you ever driven at night? If so, has there been any time you’ve been concerned for your safety? Why?

How tired do you get of overhearing others’ cell phone conversations? The whackiest?

What’s the most bizarre outfit you’ve seen? I bet there’s been a bunch.

As a long-time bus rider, I applaud this thread.

Have you ever driven a double-articulated bus, like the ones in Brazil?

How about a double-decker? Double-deckers are increasingly-common in Southern Ontario, mostly for regional and intercity routes that don’t need to unload so quickly.

What maintenance do you need to do on your bus? Just be aware for things that may go wrong? Do you get training on typical bus problems?

Do your passengers most often pay by cash, use passes, or pay with electronic fare cards?

Is there a lot of transfer between public bus driving and school-bus driving?

Speaking of driver scheduling, when I took Greyhound between Toronto and Ottawa, buses going each way would meet in the middle, and swap drivers, so that each driver would return to home base. Is that common where you are?

Have you driven a hybrid (diesel-electric) bus? We have a lot of them in Toronto. How about a bus powered by compressed natural gas? Or a pure-electric trolleybus?

privatization is always a problem for us since there’s always going to be voters out there but feel like there’s a better cheaper way of providing transit other than paying us to do the job. However, These private companies are only interested in the big spenders- people in the tech field or wealthy apartment dwellers. People that are homeless, disabled, or elderly will be unable to afford to ride these buses. Ultimately it will be bad for the public, since service will suffer for those that need it the most.

Schedules are divided into timepoints along the route. In most cases, the driver can’t leave that point early. So since drivers will sit there for several minutes. I personally get out and stretch since I’m stuck in a seat all day.