Skelji, I’ve had people leave wallets, loose cash, cigarettes, clothes, cell phones (by far the most common) and planners. I also had someone leave two individual use sized bagges of crack. Everything except the crack, loose cash and the clothes get turned in at the cage at the end of the shift. The crack I tossed in a garbage can. If I knew who left the cash, I returned it. If not, it’s kind like a bonus tip. The cage won’t take clothes into the lost and found for health reasons.
Welby, I’ve never been robbed. We tend to get a robbery about once a week, give or take. No one has been injured in a robbery (in my company, I don’t know about others) since June when a driver was shot. He lived. I take lots of precautions, am incredibly vigilant and have refused to give people rides based on their behavior and/or the hair on the back of my neck standing up. There are some part of town I simply won’t pick up in, and they’re not necessarily the “worst” parts, although they’re not great. They’re just areas in which I don’t feel comfortable and where we have a fairly high percentage of our robberies take place.
I also come across as very authoritative (LOTS of people have asked me if I’m a cop in the daytime, which is hysterically funny.).
I have, however, had half a dozen people try to run out on their fares. So far my record is 5-1 at catching them, subduing them and getting them arrested for theft of service. The cops in Phoenix are great about helping out cabbies in trouble, and they don’t mind if the runner is slightly damaged when they arrive.
rivit, there are a few things. First, Phoenix and the metro area are laid out on a pretty easy grid. Second, most of the suburbs maintain the Phoenix street numbering system, except for Mesa, which I hate for a plethora of reasons, including that one. Third, we’re required by the company to have an up to date, all-encompassing map book. Fourth, our dispatchers will, on request, give the driver the nearest major cross streets to the pick up point. Fifth, many of us have found areas where we prefer to work, so we have the same kind of familiarity you had in college. Lastly, the more you work, the more you learn.
I’m sorry, Skip, I don’t, however, I’d be glad to run you to the nearest Quick Trip convenience store. They don’t mind changing large bills any time day or night. (They’ll also let you use the restroom without a purchase and are generally staffed by incredibly polite people and kept very clean.)
Gyan, it’s happened a few times. A couple of months ago, I picked a couple up at a bar. The girl was VERY drunk and not too happy with the man. He was also drunk and in that none-too-pleasant state of rapid mood oscillation. She was trying to pass out and kept telling him to get off of her. He kept going from cuddly baby talk to raging at her with things like, “You stupid bitch, don’t you ever tell me to shut up,” at the top of his lungs. Twice during the ride I asked him to calm down.
When we got to the house the guy paid me and got out. The woman was having a little trouble getting herself together enough to get out. He grabbed her and DRAGGED her out of the car. I got out and told him to let her go. She was wide-eyed and crying at this point, and the way he was holding her had to hurt. She popped him in the gut with a badly thrown elbow and ran for the house. He tried to hit me. I put him down and she came out of the house with a portable phone calling 911. Apparently this kind of thing happens every time the guy gets drunk, and she was sick of it. I had to give the cops a very brief statement, and they took him away for DV. That was the worst one.
plnnr, Xerxes and johncole, London cabbies are legendary and are regarded as the best in the world, although I have no firsthand knowledge. Many of them, I’ve been told, walk their examination area end to end repeatedly to learn it by heart while preparing for their test.
I know many cities require a special hack license. Phoenix does not. The company I work for has the most stringent approval process in the state, and it’s not all that hard:
A clean, five year motor vehicle division report with not more than one moving violation in that time.
No DUI or chargeable accidents ever.
Age over 25
Take a company-conducted 8 hour training course followed by a company conducted 8 hour road course, in which you ride along with a driver. You drive four hours, he/she drives for four hours and you learn how to work the radio, find the addresses and deal with the paperwork.
Yes, we can pick up passengers who hail us. They’re known as “flags”. In some parts of town I refuse to do it, and if I pick up a flag I always get the money up front, since flags are the most likely to rob you, run on you or turn out to not have enough cash.
We have a procedure on flags. The driver lets dispatch know the flag’s name and where the pick-up point is. That way the dispatcher can check to see that they haven’t already sent a cab to pick that person up at that location, which keeps you from 'scooping" that driver, taking his/her fare and being a dick, and they also know at least a last location to start looking for you in case anything bad happens.