I think it largely depends on the needs of the client, but for the most part, the goal of our organization is to walk people through that point of first crisis and lead them into financial and emotional stability in a place that’s safe from their abuser.
So for a generic example, the trajectory might be, a lady calls the crisis line, is evaluated as a high-risk situation, and moves into the shelter. During her stay in shelter, she is assigned a case manager, who learns that she faces a number of challenges preventing her from leaving her abuser. Among them, the fact that she has no work history and her car is broken down, along with an untreated mental illness. The case manager would work first on immediate safety planning and the client would receive counseling for her trauma. Our service coordinator would provide assistance with career development, would teach her how to search for possible jobs online and apply, would assist with the resume, and would provide seminars on-site from partner organizations that address marketing job skills or financial management. We would also arrange transportation to and from a psychiatrist so that she could be evaluated and prescribed medication if necessary. Finally, we might issue a small grant so that she could have her car repaired, enabling her to attend job interviews, higher education, or a job.
Meanwhile, she would be working with a counselor on long-term stability plans. I’m not privy to a lot of what counseling does, but a part of it would be emotional (How do I cope with this fear and sense of helplessness?) and a part of it would be pragmatic (Where am I going to live, how will I support myself?) Once she has secured a safe place to stay and has addressed the whole picture through case management and therapy, she leaves the shelter (usually after 30-45 days.) She would continue to receive counseling services as long as she felt she needed them, and would continue to use our service coordinator as a resource for whatever practical challenges she faced along the way.
In the absolute best case scenario, she would become a court advocate or join our speaker’s organization and become a part of the advocacy movement. We have survivors who speak regularly about their experience for the purposes of awareness-raising and advocacy. We have some who visit politicians. Some people feel really empowered after the experience to attack the problem on a broader level.
I have been with my current organization for two years. My training as it pertains to domestic violence and sexual assault has been entirely on the job. As I mentioned before, I don’t do direct service work. So beyond general orientation, I have attended mandatory seminars on a wide range of topics, from serving LGBT survivors to strangulation and high-risk assessment. Every month during the all staff meeting, one of our departments will present on an issue specific to their division. In this way, we all learn from each other about the myriad factors going into the work.
My formal education is in macro social work (MSW.) Macro social work is a pretty broad field that covers multiple big-picture strategies for achieving social justice. These would include advocacy, policy, community organizing, fundraising, community development, and of course nonprofit management. My expertise is in the area of nonprofit management and particularly development (raising money.) My official job is grants coordinator. I work on a development team with coworkers who do things like plan fundraising events, launch capital campaigns, and handle day-to-day interactions with regular donors. I’m a bit of an odd one out because grant writing is separate from all that. I identify potential foundation or corporate prospects and prepare written applications asking them for money. I also participate in a lot of the fiscal strategic planning with regard to program funding streams. In short, we keep the lights on.
I wasn’t actively seeking out working on DV and sexual assault issues, I just sort of fell into this great opportunity. At the time I took the job I didn’t consider how close the issue was to me, but it has since become a major part of my personal and professional identity. One of the reasons I chose to go the macro route is because I don’t believe I could sit down with survivors day after day, without being affected or burning out quickly, both due to my high empathy and PTSD. In a development capacity, I can work on the issue and really make a difference without getting too entangled in the emotional drama.