I had to check “Something else” because I would have complained and quit.
Ah, yes, too bad I already talked to the people yesterday. I’m not going to call them up again to say, “Oh, and another thing!” But yeah, I tried to be as specific as possible.
Hmm, it’s not too late to strangle them both; membership is still valid until tomorrow!
I was going to break up the “Complain” option between “Complain and see if it improves,” and “Complain and quit,” then decided against it for some reason. The main reason I ask this is because a friend of mine asked why I didn’t complain first to give them a chance to correct it, instead of just quitting and saying, “Btw, your staff sucks.” Well, I guess because I don’t really care if they correct it. I mean, I do and hope this annoying/harassing behavior ends for others, but I already personally hate going there. No matter what corrective actions they take, that doesn’t erase how much I dred and loathe having to deal with those two.
Why are you only thinking about it in terms of yourself, though? Wouldn’t you have liked it if neither one of those guys had ever been there during your membership because somebody else had already brought them to the management’s attention? Complaining could save somebody else from being harrassed. Is that worth anything to you?
The guys are only doing their job. You don’t think management is asking them to be friendly and outgoing, and to engage customers?
And the way in which they’re doing their job has cost them a customer. All this means, if true, is that the problem is moved back from the employees to management, and the result is still the same: a customer got chased away.
How many times do I have to say that I complained before you understand that? I actually complained to two different people.
Diogenes: I complained to the lady at the membership desk, and the manager of the gym.
I do not think of complaining in terms of myself; I think of my willingness to continue going there in terms of myself.
ETA
Really? You think it’s his job to leave the front desk follow me into the workout area to ask me about lifting weights, when I have told him three times a week for several weeks that I do not want him to help me with strength-training? Really? Because that is what did it for me. Telling him no every single time I go to the gym was bad enough, but to leave the desk to bother me on the elliptical was too much.
Actually, the one guy has cost the gym AT LEAST two customers. He’s probably chased away several other female customers, it’s just that the OP didn’t happen to talk to them. There’s a big difference between being friendly and outgoing and being creepy. Anyone who doesn’t know the difference, or doesn’t care, shouldn’t be working with the public.
I completely agree with this.
Frankly speaking, at least in my area (and I’d guess in most areas), there are plenty of other gyms out there.
If they’re doing it to the point that customers are running away from them, then they should know they’re doing it wrong. And if management is telling them to do this, then management needs to know their business model is all wrong and is going to cost them money.
I would have complained and quit, as you did, but if I really like the gym otherwise, I might go back if they both got fired. I wouldn’t go back while they’re still working there, because I’d be completely uncomfortable around them.
No, it’s harassment, IMO. Is he a personal trainer? If not, then he has no business leaving the front desk.
As to talking mctalks a lot who snags your card and then tries to engage you in a conversation, I’d be irritated at that too. I avoid that possibility though since if I don’t want to be talked to, I wear my headphones.
I tend to wear my headphones a lot at the gym. I’m there to work, not socialize. Were I there to socialize I wouldn’t get up at 4 in the morning…
Maybe they gained 10 more customers who like the interaction?
On my wayto the golf course. I bet they ask me the same 3 or 4 questions they do every week.
Well, isn’t it a good thing that she left the gym, then? The managers can decide for themselves if they’re losing money - or female customers - or not because of those two.
Leaffan, if the gym gains more members than they lose in the actions of these two employees, then MeanOldLady’s complaints will be ignored. No harm, no foul.
If they lose more members than they gain, the gym needs to take some sort of action and possibly reassess their employee-training.
Yes, it seems likely to me that the gym gained ten new customers via word of mouth by people talking about how awesome the staff is and how they keep following you around the equipment and asking if you need help after you have told them “no” several times. That is probably exactly what happened. Women tend to really love this sort of behavior. I mean, we are saying, “No, I don’t need help,” but what we really mean is, “Wow, I am so flattered that you are giving me this attention - you must think I am insanely hot. I will tell you I don’t need help a few more times so that I can enjoy the sensation of being followed around the gym and being asked repeatedly if I really do want some help.”
I love the men coming into this thread to pat you on the head and tell you to wash the sand out of your vagina. Unbelievable.
For the record, I would quit, *and *I would make damn sure that everybody who mattered knew why I was quitting. If I didn’t speak to the manager of the location directly, they’d be getting a letter. And probably their superiors, too, if I can track them down.
Right. I’m not friends with every woman who works out there, but the one I spoke to shared my same complaint about Asshole 1. One of the questions the manager asked me was if I felt that I had been singled out. I responded that I did not, although I am not around the front desk enough to know how they interact with everyone else. I then pointed out that one of the reasons my friend canceled her membership was because of Asshole 1.
You know, maybe management does prefer their employees adapt this strong-arm approach, but both people I spoke with were very apologetic. I suppose this doesn’t mean anything, though. They could have apologized to be nice, but were thinking, “Harassment is our policy, and we’re goin to keep it that way!”
It’s like you’re reading my mind!
Should have told them you’re a post-op transsexual, that’ll get them off your back 
I would have very firmly told one to slide the fucking card and leave me alone, then never spoke to them again.
I would have told two that he was a jerk and I did not want to ever work out with him again, and never spoke to them again.
Unless I really hated working out there, then I would have quit, but I would not have been made to quit by being uncomfortable.
MOL - Was the guy at the front counter who followed you to your gym equipment a personal trainer? The reason I ask is because at the gym I go to, I could swear they have something on the wall saying something to the effect that only licensed personal trainers are allowed to coach people in the gym. I could be totally off on that though.