I have had to meet people behind the counters all my life; at the banks, to book tickets, at the grocery store, at the driving licence office, etc. And I have noticed, every time I have a bad experience or a LONG delay, it was inevitably a colored person behind the counter.
The driving licence experience was particulary bad. The woman didnt know typing; she was just using two fingers. It took her something like 10 minutes to type my name and address out. She kept munching something that looked like M&Ms and thus soiled my id and other papers. She was positively rude to me as if I was wasting her time. But all I could do was bottle up my frustration and hope to get my licencs.
I am just pissed off with these people. why dont they look at their co-workers and learn? I am NOT saying all blacks are rude. I have MANY blacks who were positively nice to me and wanted to me out; but I am yet to have a bad experience with a non-black person behind the counter.
PS. I live in Baltimore.