My roommate recently bought a new computer, and with it (separately) bought a new 19" flat screen CRT monitor with some nice-sounding specs. I forget the brand, but the monitor was on sale at Fry’s and happened to be the only unit in stock which wasn’t in a previously opened package. The monitor turned out to have a bad pixel.
Figuring that it was a bad batch (considering that every other unit in stock was probably returned), he returned the monitor for a refund and decided to go for something that should be better quality. He took his business to Costco and got this Princeton LCD monitor, which looked like it was going to be a very good deal for a pretty good quality monitor. Seemingly another stroke of bad luck, the one he bought had not only one bad pixel, but several.
Costco happily exchanged it for another one of the same type, but that one had yet another bad pixel. This time it was only one, but a small defect is still a defect, isn’t it? So, upon returning to Costco again for another exchange, he planned to ask that he could test the next monitor before taking it home to avoid yet another trip back to the store.
Instead, he was informed that the manufacturer considered up to three bad pixels to be acceptable for LCD monitors, so Costco would not exchange it for another one. He decided to just return it for a refund and is now using the monitor from his old computer while he considers his next course of action.
My previous experience with bargain-basement monitors has never turned up a single bad pixel, much less three. Has my roommate just been abnormally unlucky, or are bad pixels really so common nowadays that the industry expects consumers to accept not just one, but up to three bad pixels on a brand new monitor?