To the people at the next table at Krieger’s,
I understand that it’s frustrating when your dining experience is less than ideal. Here’s the thing: sometimes circumstances dictate otherwise. As was explained to you, their computers were down. You may decry modern society’s reliance on technology, but as was also explained to you, the system as it was set up did not deal well with the lack of computers. Tickets got mixed up; the kitchen was confused, the servers were confused, everything was a mess. As was also explained to you, your waitress was on her second day on the job; she can’t be expected to be all that adaptable at her level of experience.
Yes, it took a while to get your food. Yes, your sides came out late. Yes, your salads came out after your entrees. These things happen. All of the was explained to you. You do have an option here: you could leave. Instead, you stayed and bitched at the waitress, bitched at the manager, and bitched to each other when neither was around, turning what was a generally pleasant, if longer than expected, dining experience into an hour of listening to you complain.
Here’s the real kicker: when the manager comes out to explain that your entire meal, including drinks, is comped you should probably stop bitching. You just got what was probably a $80 meal for free (given that you all ordered steaks, salads, and beer), so SHUT THE FUCK UP. Eat and go. Don’t come back. I’m sure they won’t miss you.
Oh, and the fact that your meals came without the fries, and mine came with the fries, despite my not uttering a word of complaint, might serve as a clue for future interaction with service professionals. (Karma’s a bitch.)
Thank you,
The satisfied diner at the next table.