Best Telecoms Book

[Draconis]

I’m interested in increasing my general telecommunications knowledge for my job so that I can improve my interactions with customers. I’ve been recommended the Irwin Book of Telecommunications Management by James Harry Green, however the most recent edition was published in 2001 so I imagine it’s quite outdated.

Does anyone have any experience with this book or have any other recommendations?

Thanks very much.

[Maus_Magill]

I’ve found Newton’s Telecom Dictionary to be very useful at times.

Of course, for general Telephony, you can’t beat, Telecom for Dummies.