Where Shirley Got Back.
I was 19. My back bone was just starting to slowly grow up my spinal column.
I was at this ‘highly reliable garage’ that my mother’s friends recommended. It was across town and a pain in the ass to get to.
My POS car was at this garage for the third time in three weeks for what I felt was the same problems. It felt like it was about to stall as I was giving gas.
However on visit one, it was X ( said part, can’t remember).
Visit two ( with exact same symptons as Visit one) the problem was Y ( different
part, can’t remember.)
Like a maroon, I left my car there and returned a couple days later to get it. I was out about $450 now.
When I went to pick up and pay for my car, my mom had driven me there and was waiting in the the microscopically small waiting room with three older little old ladies like herself. I paid, took the keys and got on the road. I wasn’t to the first light when the exact same problem came up again. I was fuming.
I spun my car around, drove into the parking lot like a posessed woman, got out and asked the mechanic standing there who was outside why the problem wasn’t fixed. ( Or something resembling it. I was ticked. Being ticked was an emotion never shown outside the house, inside the house I was a spaztic teenager. Until this incident.)
He said something about, " Oh, it must be (Whatever) then." Which was not what I had just paid $200 for to be replaced.
I stormed inside the place and my mom was at the counter. (Had it been anyone else, I would have never done this. I would have waited my turn, cooled off and lost my nerve.)
He gave me some flimsy excuse that just sent my BS meter off the charts.
I just lost it, but not in a screaming hysterical shrew kind of way, more of the way Josey Wales talked, minus the cheroot. I talked with my teeth clenched and said something like, " Can you explain to me why I have had my car here three times for the same problem, and have paid $600 to have it fixed, yet as I just left your place, the original problem is still there, it hasn’t gone away or made even remotely better. " I waved my hand to the old ladies sitting there listening, This part is nearly verbatim. " I am 19 years old. I have given you $600 dollars to fix this problem. That is my month’s wages for you to fix this problem, three times, which you haven’t done. I live at home with my mom, I can get a second job or something. I will survive. But what if you are screwing these women behind me? They are probably on a pension and social security. $600 could ruin them. " I ended somehow, I’m not sure, but I was really proud of myself.
I left in a huff and drove off like a lunatic, pissed at them, all the way home, hoping my car would make it to a reasonable proximity to our house before crapping out on me so I could walk the rest of the way. It made it all the way home. ( more later on this.)
My mom told the rest of the story.
The guy apologized to my Mom for witnessing such a thing and they’ve never had any problems iwth other clients…blah…blah…blah. “She must be on the rag or something.” (Can you beleive someone would say something like that to a customer they don’t know?)
My mom kept her tone neutral. " She’s pretty upset. I think she has reason to be upset. It takes alot for a girl like that to come storming in like that…"
The guy eyed her.
My mom said, " She has a point. If you can’t fix the same problem with a car in three visits, you aren’t competant. If you are willing to take advantage of a teenage girl like that, you are more than willing to take advantage of a bunch of helpless old ladies. "
The man began to sputter.
“She isn’t normally like that. I’ve never seen her go off on someone like that before. Not like that. Ever. I should know. I’m her mother.”
The guy didn’t believe her, as we look zero alike, and she told him my name and she showed him her driver’s liscense as proof, accompanied with my Graduation photo.
My mom left, and *all * the little old ladies waiting to drop off their cars left with her.
Yay. I still get stoked all these years later thinking about it.
So, later on, I am at my lofty job at the video store. I am pissed and sulking and feeling like I bent over for those freaking mechanics and feeling raw.
One of my regulars in the store saw my funk and asked what was wrong. I wasn’t my bright sun shiney sarcastic self. Not one to give the melodrama of my life, I just muttered, " Car problems."
Turns out he is a master mechanic and he listened and asked if I had taken any of the old parts after they were replaced. For some reason, I did and he asked if he could take my car into his shop. You bet.
Turned out the other garage shafted me big time. The problem with my car was , IRC it’s fuzzy now, carbon build up from lack of driving and that manic drive home like a berzerker on speed helped clear most of it out of the engine. He called up the other garage and essentially got my money back for me in cash or he would take them to court on my behalf.
Double YAY!