Scenario : Yesterday, I receive a postcard in the mail from Blockbuster. They inform me that I returned Big Fish late, and they want my $4.23 late fee.
I had rented the movie at the request of my father, who was visiting me one weekend… rented it on Thursday, watched it Friday evening, and took it back, as I recalled, on the Saturday or Sunday thereafter. Certainly before the 8th day, on which it was due. That being 6/25/04, Friday, according to the receipt I immediately dug up - the postcard says I turned it in… ah, that same day. No doubt they’re going to say I turned it in after noon.
But then, an epiphany!
I call the local Blockbuster and ask for a Manager. The girl on the other end of the line informs me that she, in fact, is one of the managers. Fine, I say, there’s a late charge notice here, and it’s in error.
She checks the details - “Says you turned it in 6/25 - must’ve been after noon.”
“No, it couldn’t have been. You see, I was out of the state on vacation that day, and the day before, and I can prove it!” My thourough record-keeping and my Origins vacation meaning I could show that I was definitely in Columbus Ohio on 6/24 and was still there until 6/27.
The girl says simply “Well, I’ll take off the charge then.”
Victory is mine!
I wonder - did they not find the movie in the return slot? Did a Blockbuster employee co-opt it for their own viewing? Did the Blockbuster Random Customer Screwing Selection machine just happen to turn up my name?
It matters not, for they were foiled.