I bought a new Asus Vivobook one month ago. It mostly runs fine, but there are seemingly random glitches that I can’t figure how they relate to each other.
When I play music files, sometimes the music will be audible, but the file itself (the media player is invisible). Most of the time, it is fine though.
When I run an antivirus scan, it sometimes won’t show the progress % or number of files scanned - but most other times, it does.
The desktop taskbar sometimes crashes and re-loads itself (goes invisible, then becomes bright, then becomes normal again.)
Is this a hardware or software issue, and are all these things related somehow?
My first instinct would also be something being wrong with the graphics. It could be an issue with the driver. In addition to what @pjd says, I’d Google for video issues vivobook, perhaps throwing in your particular model number. If it’s a driver issue (or a Windows Update issue) others will likely have run into this problem.
That said it could be a problem at the hardware level, meaning you may want to make sure you have everything backed up, in case you need to send the laptop back. Well, that and because it’s a good idea anyways.
Thanks for the feedback. Does a graphics/driver problem pose a mere nuisance, or is it a security flaw? If it’s just an annoyance, I can live with it, but if it’s going to worsen a lot, or invite malware or something, I’d need to address it ASAP.
It’s likely just a nuisance. I’d lookup your model on Asus’ support webpage to see if they’ve already released driver or firmware updates to fix the problem