Busting the Boss

Has anyone out there ever blown the whistle on the boss’s unethical (and possibly) illegal treatment of employees?

I’m considering making a call to the company “business ethics” officer, who is supposed to address violations of business ethics (everything from racial discrimination to unethical acceptance of gifts falls into this category) because my egomaniacal boss has finally gone off the deep end, and someone has gotten hurt who can’t fight back. Although such tipsters are, by company policy, supposed to remain anonymous and protected from retaliation, I’m a bit skeptical.

This is a bit of a moral delimma, and would appreciate hearing if anyone has successfully fought injustice in the workplace - especially where it’s only injustice on a small, mean, but still illegal scale, not one that would incite media frenzy.

Nail the boss to the wall. What starts out small and inconsiquental generally grows to something monsterous. Stand up, if you don’t who will?

make sure you have a case that could be documented in court.

I worked at a place once where the boss was out of control. Regularly threw things across rooms, yelled at staff in public and was all around creating a not good work environment.

There were three of us who directly reported to him who had gone to HR a number of times and finally we convinced HR to call corporate.

When corporate showed up for their investigation, one of the first things they asked us is why we didn’t come forward sooner.

Now, I’m not saying every company is gonna be like that, but I walked away from that job learning that the minute something doesn’t feel right, let somebody know. If you work for a fair company, it will be handled appropriately without repurcussions.

And I don’tthis this is as much a great debate as a general question or maybe IMHO

There is a Whistleblowers’ Act, I believe, which should protect you.

Good luck!

Whether or not she’s done anything illegal may be subjective, and depend on how thorough the investigation is and who is willing to speak up. I don’t know that the Whistleblower’s Act is any protection if federal laws haven’t been broken. Certainly the company’s written business ethics and other Human Resource policies have been broken.

I’m mostly hoping that all her actions will be brought to light and the unjustly fired employee will get some justice. If I need to get another job, I can. I’ll probably have to anyway, since I can’t work for someone I dislike and disrespect so much.

Should I move this thread to IMHO? I’m new to this board and not sure where it should go.

Here is some good info.:

http://www.bullybusters.org/home/twd/bb/legal/blower.html

I know someone who was fired after reporting a boss to their HR. Seems the HR director was friendly with the boss. And lawyers are pretty picky about the type of case they will take. They may also want a large up front fee. If the boss is engaging in labor law violations, the relevant agency can be contacted either overtly or anonymously.

It depends on the situation and upper management’s take on the validity of your complaint. If it’s something over the top like the financial malfeaseance, then you probably have nothing to fear unless the practice is somehow helping the company meet production goals in which case it might be more dicey.

In real world terms, regardless of how valid their complaints are whistleblowers are often looked at with mixture of admiration and tepidation by management after the fact, which does not always bode well for promotion or job security in the long run.

There are lots of mid and upper level mangement and HR people on the board who could give you some useful advice if you could outline the specifics of the situation. Your description of the situation is really kind of vague for meaningful input.

Nope, that’s not TMWSTER’s job. That task resides on the shoulders of those to whom he reports it. The company is providing an “ethics officer” as a means for employees to report that which they feel is unethical and potentially illegal. In an ideal situation, this should be an anonymous situation for the reporter - a simple 800 number to a voice mail system works well. From there, it is the task of the ethics officer to investigate the reports if they or other management employees feel the issue is serious enough to be investigated.

To that end, what should be included in the reporting to the ethics officer is enough information so they have a place to begin - the offender’s name, the actions that occurred, and if possible the affected employee’s name.

I come from the position of having been in the department responsible for investigating these calls, and there is nothing more difficult than hearing a message that says “there is sexual harassment in the East Nowhere office”, but with no clue as to what is actually going on or who the harasser is, because you want to investigate so that you can keep decent working conditions for all the employees, and a call like that says that there is at least one employee who is not comfortable with their job situation, but from a message like that there is almost nothing to go on.

Geez, what do all you people have against Bruce Springsteen?

Thanks for the link, Violet, I’ll check it out.

I’ll give you all the specifics, and try to be brief and to the point, but it’s still kind of a long story.

A few weeks ago, Secretary A fell at work and hurt her back. She went to Employee Health for treatment, who sent her to the Emergency Department (we work in a hospital), where she was given narcotics injection for pain and told to go home and stay home for a few days. Groggy and doped up, she couldn’t drive home, and so she went to lay down in the employee break room until she was okay to drive, forgetting to clock out. She punched out before she left to go home, intending to change her time when she came back to work the next week. The Boss instructed Secretary B to find out when Sec A was admitted to the ED (violating the privacy of her medical records) and change her time to the time of admission to the ED (against company policy since the employee’s treatment for an on the job injury is supposed to be paid time). Sec B objected, but the Boss told her to just do what she was told, and to keep it secret from Sec A (ludicrous, since Sec A has access to the time sheets, and ??illegal, can you change someone’s time and keep it a secret from them?). Sec A found out, of course. The Boss was angry that Sec B had “violated confidentiality” and had an angry confrontation with Sec B. Sec B got angry at the Boss’s tone of voice, asking that she not be “treated like a 2 year old” but the Boss persisted, until Sec B lost her temper and said, “I don’t need this, kiss my butt, I quit.” They went into separate rooms, cooled off, came back, apologised to each other, hugged, and made up (Sec B thought). The next day, Sec B came to work and was told that her verbal “resignation” was accepted, and to clean out her desk. She tried to fight it, to talk to HR (who said her profanity violated HR professional behavior policies) and the Boss’s Boss, but none of them would permit her to even try to explain herself. By saying she resigned, they don’t even have to pay her unemployment.

Keep in mind that the Boss curses like a sailor as part of her daily behavior, in front of and in conversation with the employees, although not to administration. Sec A tells me that the Boss has even told her, “F*** you, B****.” She’s never reported it because this level of viciousness is never in front of witnesses. However, almost every employee has heard her using the eff-word on a regular basis. I asked her how she could possibly discipline an employee for profanity when she curses all the time, and she said, “That’s different.” Whatever.

I’m quite sure that HR and Boss’s Boss don’t know the full story, that Sec B was termed for use of “profanity” that the Boss models as a standard of behavior within the department, or that their argument came from the situation of her having been instructed to do something illegal and unethical to begin with.

I’ve asked a few questions anonymously of the ethics department, who tell me that there’s certainly grounds for investigation, and that they would like to investigate if I will give them specifics.

If there’s a formal investigation, most (but not all) her employees will talk. I can count on at least 3 of them to back me up, and all but maybe 3 others to at least be neutral and answer direct questions honestly. I think. Most of them are pretty scared of her. Half of them are already looking for jobs elsewhere.

In a sense, this is none of my business, since I’m not directly involved. But I feel it wouldn’t morally be the right thing to do to not try to get a little justice for the employees involved. If I do this, I will certainly be targeted for retaliation, but I’m an RN and can get a job just about anywhere, I don’t have to work for someone I don’t respect or trust or who treats me badly. I’m not too worried about having to live under a bridge if I’m fired, and don’t care if it makes me non-promotable. I’ve already been in hospital administration, and have never been happier since I resigned. The politics and games-playing is not the reason I went into healthcare.

The company has very specific policies stating that if someone reports a violation of company ethics in good faith, retaliation is prohibited. I’m not naive enough to think that the company can prevent the Boss or Boss’s Boss from making my life a living hell if they want to, though. If I report this, I plan to give them my name, because I feel I will at least be protected by company policy, and will have a paper trail for an employment law attorney, if that becomes necessary. If I don’t give my name, the B and BB will figure out who called, anyway, and then I can’t claim protection under the Ethics policies. As far as I’m concerned, it’s an all-or-nothing deal. Either I call and give them all the information they need to do it right, or I don’t call at all.

So, should I mind my own business, or report it? What is the likelihood that any justice will come of it, or would I just be making trouble for myself only to accomplish nothing positive?

Sorry for the length, but you asked for the details… :slight_smile:

You say:

“In a sense, this is none of my business, since I’m not directly involved.”

I don’t know - a boss like this can make the whole work atmosphere unbearable - for EVERYONE.

And just think. If this behavior continues, maybe you will be involved next time.

I know it must not be easy, but I think it’s the right thing to do. Report the details, and with any luck the department in charge of investigating will handle this professionally like they should. Good luck to you and all the others in your work area.

TMWSTER, you sound like a real stand up person and wish there was more of you in the world. (no I’m not asking you to gain weight!)

I wouldn’t think you should do this if it can cause you great harm but these people need to be stood up to. If more people stood up to these bullies, they couldn’t get away with it. They would either have to stop or be fired since one complaint may be a problem with their subordinate, maybe even twice but more than that and any reasonable decision maker will realize it is the boss that is the problem and fire her.

An ethics officer at a hospital is a whole different story. If medical ethics are breeched, a whole lotta hurt/bad pub/lawsuits can follow. By default, this E.O. is handling HR issues as well, and I suspect he has permission to operate without fear of hierarchy. He almost has to. If the hierarchy has no fear of him, he’s pretty much nuetered. Add to this the desperate shortage of qualified personal at medical institutions, and you get one bad-ass E.O.

Report the scum bag. What he did is certainly sleezy and detrimental to the work environment, and could possibly have crossed the line by misrepresenting the facts. He absolutely violated laws in regards to ordering medical records opened without consent. The E.O. will, depending on how politisized he/she is (sometimes unavoidable) most likely come down hard on this moron, and go to great lengths to keep your name out of it.

Most lawsuits against morons like these will fail because nobody has reported the behavior, and therefor the administration has no record (even if they may know the truth, or at least suspect it) Once a record has been made, any subsequent complaints are paid extra attention.

my $.02

No, the company is providing an “ethics officer” in order to mitigate legal risks. I personally do not believe that ethics officers are effective unless the culture of the company is one where abbuse behavior is not acceptable.

Unfortunately there is no law against being a jerk. If the business with the timesheets is severe enough to get him fired report it I guess.

This is a problem. You really can’t lose your temper with the boss, tell him to kiss your ass, quit, and then expect to show up to work the next day.

IANAL, but here in the uk, I’m pretty sure giving your notice verbally wouldn’t stand up at all. Every job I’ve had has ended with me giving notice in writing then serving a period of said notice.

OTOH, if she is being forced out, that is surely a matter for (if it exists) an employment tribunal (for unfair dismissal). Is there a union rep perhaps who could help?

IANAL, but here in the uk, I’m pretty sure giving your notice verbally wouldn’t stand up at all. Every job I’ve had has ended with me giving notice in writing then serving a fixed notice period.

OTOH, if she is being forced out, that is surely a matter for (if it exists) an employment tribunal (for unfair dismissal). Is there a union rep perhaps who could help?

In a sense, this IS your business. If this behavior is ignored nothing will ever change.

As you’ve already decided, I concur that you cannot do this anonymously. I’ve held numerous senior-level management positions in both large and small companies. I once spent a couple years as head of HR in a multi-thousand employee company (quite a stretch for me, a Computer Science major).

Employees used to come into my office and begin by saying “this is none of my business and I don’t want to get involved, but…” The first couple of times I agreed to their wishes, and found myself in a conundrum. I couldn’t be successful in resolving the issue without their cooperation, yet I had given them confidentiality.

I had to change my initial response. As soon as someone requested anonymity I’d say “no deal… if you want me to do something about this, I need your help. I’ll do whatever I can to protect you from any possible negative consequences, but I cannot keep your name out of it.” In every case, the employee agreed to help.

Report it. Likelihood of justice? Well, since I don’t know the culture of your organization, any guess of mine would be pure speculation. Given what I know about health care organizations and their seeming tolerance for abusive management behavior, your likelihood is probably not any better than 50-50. But do it anyway. It’s the RIGHT thing to do.

Organizational Development and HR people in the health care field have told me that they think this kind of behavior exists in their industry because doctors often exhibit demeaning and abusive behavior towards the nurses and staff. This then becomes a role model for others in the organization because doctors (as a profession) are so highly valued and respected.

Under ordinary circumstances, I agree. But this particular boss has created a work environment where profanity is both tolerated and encouraged, and has responded to objections from her employees about her use of profanity with even more pointed and direct profanity: “F*** you, B****!” She often exchanged morning greetings with the terminated employee thus: “Hey, B****!” “How ya doing, slut?” The witnessing supervisor who shared office space with the terminated employee often openly scratched his, er, nether regions while complaining, “My b***s really itch this morning.” With this being accepted and encouraged conversation between the boss and employee, it’s ludicrous for the employee to be terminated for saying “kiss my butt,” in response to being yelled at like a naughty dog who has piddled on the carpet.

I made the official complaint on Monday. Gave them my name as well as several other employees (who’ve witnessed the boss’s abusive behavior and daily use of profanity) who consented to tell the truth if they were approached by the EO. None of them wanted to file the initial complaint themselves, but are more than willing to talk if asked. Safety in numbers, I guess.

Thanks to all posters for your show of support and advice!

Our EO is definitely outside the hierarchy, as he/she is “corporate” rather than part of our specific facility. The general culture in our facility is not tolerant of abuse, even from physicians. There are, of course, some exceptions. HR policies specifically detail acceptable and professional behavior, and we even have written “employee rights and responsibilities.”

Texas is a “right to work” state, meaning we are employed “at will.” We can be terminated at any time for any reason, but I know HR has not let me terminate employees in the past without a long documented record of performance problems not improved by action plans and the usual disciplinary process. That’s where I learned the importance of DOCUMENTATION :slight_smile: We are not unionized; Texas culture and laws are fairly hostile to unions.

Given all that, I’m waiting hopefully for the wheels of justice to turn… and hoping that they don’t roll right over me!