[QUOTE=WhyNot]
The easiest way I’ve found to alienate families with children is simply to not provide high chairs or booster seats. Feckin’ annoying. I’d have rather seen a discrete and polite sign on the window than be welcomed and seated and smelled that delicious food (which turned out to not taste as good as it smelled) and then be told 10 minutes after we sat down that they don’t have high chairs or booster seats. I had assumed that the waiter, seeing me carry my toddler through the front door and helping me collapse the stroller for out-of-the-way storage during our meal might have gathered that she was indeed dining with us and he was getting a high chair as is usually done. Nope, he expected a 2 year old to sit on a folding chair (a fancy looking clear plastic folding chair, but a folding chair nonetheless) or be held while I ate bruschetta and pasta. WTF? Needless to say, we haven’t been back to La Cucina di Donatella on Howard Street in Chicago since, and I bash them to anyone who asks for restaurant recomendations in our area. Mostly because they’ve listed themselves as a “family” restaurant on every website I’ve found. Bastards.
[/QUOTE]
Wow… This bothers me for a few reasons.
What, restaurants must advertise with a sign at the front or inform guests as to wether or not they have child seating? Should they also mention up front of all special equipment/facilites to make sure every potential kind of customer is well informed before they are seated? It just seems like a lot to ask from a business that exists to provide food. What about allergies or other ailments that are even more relevant to their actual service? The meet and greet would be lovely I’m sure.
To me it seems obvious that it is in the customer’s responsibility to inquire about any special needs, not the other way around.
Also, there’s a nice WTF about the waiter expecting the child to sit on a chair or an adult’s lap instead. How absolutely outrageous!!! He should have run out and bought a high chair/booster seat on the spot and apologised profusely for not immediately doing so at the sight of you walking in to the restaurant with a child. What a crappy waiter, talk about not caring about your job.
Okay, I know I’m being snarky and sarcastic but it just kills me to see the sense of entitlement people have for just being a parent and/or having a child in tow. What’s so hard about asking the host/waiter upon arrival if there are accomodations for young children instead of blaming the restaurant staff for not offering up the information up front? Secondly, what is the waiter to do and why blame him/her?
I can understand being peeved about the restaurant being listed as a family one if it does not indeed cater to them.
I am myself childless (surprise, surprise) and plan to remain so for a multitude of reasons. I have no problems dealing with kids in public where they are expected to be and behave as they do. When dining in a nice establishment though, I certainly don’t appreciate unruly children. I’ve had both the experience of being surprised by amazingly well behaved kids to which I’ve actually congratulated the parents for such a wonderful job with their kids. I’ve also witnessed a few occasions where kids were total brats and the parents even worse. I’m not shy about being vocal about my thoughts in those times either.
I’d love to see restaurants that exclude kids but I know it would also exclude a few well behaved kids from enjoying the experience too so I have mixed feelings about the issue. My parents started taking me and my sister out to nice restaurants quite young and I really appreciate those experiences. I got to develop a love for many types of wonderful foods and wouldn’t want to take that away from other young ones today.
I think restaurants in general have to grow a bit more of a backbone when dealing with bad parents. It’s not about the kids. That’s understandably touchy but I’m tired of being the only one with enough ‘nuts’ to call a parent out when their kid’s being a total brat and then be thanked later by the staff for doing so because they ‘couldn’t’. Not something that’s happened very often but a few times as I enjoy eating out a fair bit.