This is the third time in the last year an item either wasn’t delivered or was stolen. Can a person get kicked off amazon prime, get accused of fraud, etc. for reporting stolen items too many times?
I think I’m going to start using someone else’s address (my parents) to have my items delivered rather than have them delivered to my apartment. Damn kids.
There are cases of people being barred from returning items but understandably, Amazon doesn’t make public where the line is.
I’ve seen a few threads elsewhere where people have had their accounts closed due to a number of returned items that Amazon felt were too many. I suspect they will treat an account with unusual number of stolen packages the same way. Losing your account is a pain if you (a) want to continue purchasing from Amazon, and (b) you will lose access to any purchased digital content that you haven’t downloaded.
That seems to be a carrier problem. If you report a item stolen too often apparently the carrier is on the hook and will eventually restrict to deliver to you. They will leave a note saying that no one was there to deliver it to and you have to pick it up. Such is the case at my g/f apartment, many years ago packages went missing, Fedex still won’t leave a package there even though the problem has been corrected with video surveillance, UPS however resumed delivery.
You don’t want to get on that list.
Stolen deliveries have never been a problem for me, but one of my old coworkers used to get his packages delivered to our place of employment. You might check to see if you can do that where you work.
I’m going to start having my packages delivered either to the main office at my apartment complex or to my parents house.
Place of employment is a good idea too though. However I work in a compound that has a guard shack, so I don’t know if that’ll work.
Or you could get a mailbox at UPS store or equivalent (they accept packages from all carriers).
Another option is to have your packages delivered to an Amazon Locker and go pick them up yourself. My local is in a 7-11 and you can pick up or return items at the locker if your delivery is problematical or returns are a pain for you to process in the usual manner.
The best thing to do is to contact Amazon themselves and discuss the problem with them. Their online system is very good and they will advise you of feasible alternatives.
We are currently having issues with QVC, or rather Hermes, the delivery company QVC uses. The recurring theme is: we order something, we receive email notice that the package has been “delivered and signed for by the customer” when in fact it hasn’t (including times when we’ve all been at home), the wife complains to QVC, the original package arrives the next day looking rather battered, and then the wife fills out paperwork to explain what happened and that the package had now been received. Lately the conversations with QVC have included her repeated suggestions that maybe they should consider using a delivery company that doesn’t lie and steal constantly, but who knows what goes on behind the scenes there.
You can set up things with UPS/USPS/whatever so that you pick up the package at one of their offices/partners/franchisees.
Once you have the shipping number, go to their website and ask for hold for pickup. For UPS you pick a local shop. For USPS it’s the post office for the delivery address.
If you want to do this regularly, you can set up an account with UPS to make it simpler to do.
No need to rent a mailbox or anything.
Yup. Though in my case it’s High & Mighty who use Hermes.
That is an idea I hadn’t heard of, but the nearest one is 10 miles from where I live.
That is worth looking into but Amazon sometimes uses other to delivery vendors, especially for homes and apartments.
This is what I would do. This serves the purpose of letting Amazon know you recognize the problem, and gives you the possible benefit of their knowledge/experience.