My 12 year old and her girlfriend decided that we should have AOL instant messenger.
I’ve told her to quit experimenting with my computer but it’s like talking to the wall.
Anyway a window now comes up stating that netscape is unable to locate server mail.
I only know one path to my server provided email.
Is there another way I can access it?
I noticed that my daughters HotMail is still accessable.
HELP
Your daughter probably messed with the incoming or POP server name. In Netscape, click on “Edit” and select “Preferences”. In the left hand column, click on the triangle just beside “Mail and News” so that it lists the subcategories. Select “Mail Servers”.
If it doesn’t immediately list your incoming mail server, click on the edit button.
The mail server name is the back part of your email address. For instance, if my email were phouka@straightdope.com, my POP server would be “straightdope.com” or possibly “pop.straightdope.com”.
If the setting is right and you still can’t get your email, double check you account name (the first part of your email address - in my case “phouka”) and retype your password. If that still doesn’t do it, call your email provider’s tech support line and find out if there’s something up with the server.
You could also just reinstall the software that your internet service provider (ISP) gave you when you set up your internet account. This should reset all of your internet and mail settings.
Carpe Jugulum