Last week my airbag light turned on, (my car is just barely out of warranty), I brought it in to a Honda Dealership and for $370 they diagnosed and replaced a faulty weight sensor in the passenger seat. As I was pulling out of their garage, the light came back on, so I backed back in and told them about it. After some tests they decided that the new sensor was bad and they could put a new one in the next day. I dropped my car off and sat in their waiting room while they worked on it. After about an hour and a half the service writer came in and told me that the were having some sort of a problem and really didn’t know what to do. They asked me to set up an appointment earlier in the day when they have some other techs in the building that can do a better job diagnosing it…that’s fine.
My question is, if they tell me, for example that the airbag sensor was fine and it was actually something else should I still be on the hook for the first $370?
On the one hand, I can see them saying that based on their service manuals and the codes they got out of the computer that this should have been the problem and since it wasn’t they move on to the next thing until they figure it out.
OTOH, should I be on the hook for what was essentially a misdiagnosis and replacement of a part that wasn’t broken?
Based on them telling me that part was broken, then telling me the new one was broken and now telling me they seem to think it’s a software issue, I’m guessing they never tested the actual part to make sure it really was broken. They were probably just replacing the part the computer told them to replace…which is probably the right thing to do anyways.