Circuit City service plans

Well it looks like CC is actually going down for the count now. I bought a TV there a few weeks ago and bought the service plan because the TV I got was a floor model and I wanted to make sure it wasn’t going to burn out within a month and leave me done for. So if I have a 5 year service plan am I screwed, or will another company take up that warranty?

I don’t work for CC so I can’t say for sure, but often these stores sell a warranty that is provided by another company that actually does the warranty work. If CC sells their own warranty and not somebody else’s you may be done for. You need to contact the number on the warranty paperwork and find out whether your coverage still exists independent of CC’s survival. Good luck.

If the set is still in it’s return period (30 days?) you can still return the warranty.

I’m going in to the store this weekend to see what’s the deal. The TV is only two weeks old so they can hand over the cash, assure me that I’m not farked, or not notice when I take an Ipod Touch. Up to them. :slight_smile:

You probably already realize this, but buying an extended warranty from a retailer who’s filed for bankruptcy probably wasn’t the wisest choice in the first place.

Yeah, but I figured they’d done their worst already and that was that. Stupid, I know.

Once the stores go to the liquidation process, I don’t think that returning anything is possible anymore. I believe that this is part of the bankruptcy proceedings, the stores themselves aren’t even really run by Circuit City anymore, but by the court or a court appointed liquidator.

I could be very wrong, however.

You could just look on their web site:

The Consumerist also has a summary of Circuit City issues, including:

Source: http://www.circuitcity.com/

Caveat Emptor.

If the liquidator is the same one that handled the CompUSA liquidation, it will be a rip off. That liquidator allegedly raised prices on remaining stock and then attached “sale” prices to items, effectively making the “liquidation final sale price” the same as the original price before liquidation.

Thank og I’m covered. Now someone just needs to tell me how to dress like a liquidator so I can abscond with the rest of the tech pron that I desire. :slight_smile:

Been there, seen that!
Other stores have done this as well. Sears HomeLife furniture store did this too. The same set we bought on sale before the liquidation was actually priced higher for the HUGE LIQUIDATION, HURRY BEFORE IT’S ALL GONE - YOU CAN’T AFFORD TO MISS THIS!!! sale. I think we paid $2400 for the set like a year earlier and the liquidation sale price was closer to $3000.
scratches head

This is true

Also, having been through a liquidation in high school when my Kmart closed, I have some more insights into the process.

The liquidator starts by leaving everything at either full normal price or MSRP, whichever is higher. He hires homeless or questionable legal status guys(IME) guys to walk around with huge, brightly colored signs advertising “STORE CLOSING!! EVERYTHING MUST GO!! 10-40% OFF EVERYTHING!!!”.

Nothing, except perhaps chips and candy, is 40% off. Nothing. Everything is 10% off full price or MSRP, making it a poor sale at best. However, all the customers FLIP OUT and buy up the bulk of the stores’ inventory within the first few weeks.

Progressively, 10% becomes 20%, becomes 30% until most of the stores’ inventory is wiped out. Something I noticed is that strange products that Kmart NEVER sold arrived by the pallet load to be put on the sales floor, cheap junky stuff. Fixtures are sold off.

Whatever was left on the last day, it fit into a shopping cart. It was put in the dumpster.