Clerks, fast food, and you.

Yeah, but don’t let that stop you!


“You don’t have insurance? Well, just have a seat and someone will be with you after you die.” --Yes, another quality sig custom created by Wally!

A Jesusfied sig: Next time I covet thine opinion, I’ll ask for it!

While we’re on the subject…

I can remember a time I walked into a Burger King by my house some time ago. When you walked in it was like a timewarp…old promos and ads from like 1988! The uniforms were even a few generations old(it was obviously not a company run store).

When we approached the order area, there was a bum with his cart, and he was eating some Lucky’s potato salad or some such concoction, and dressing himself.

When we got to the counter, there was this woman who appeared to be in her late 40’s, but was most likely only 35. She asked us what we wanted, and just to show her lack of IQ, she looks behind her at the board to figure out what a “number 3” was! AcK!!

After moving at the speed of a stepped on slug, trying to figure out what I was ordering, she asked me again what I wanted! Grrr…

I figure my issues with fast food are in my expectations of their staff…I expect them to at least be able to hit a few buttons that are clearly marked and order my friggin food!

Also, when employees like the above woman have to look at what a “number 3” is, and they’ve clearly worked there for almost a decade, I blow my F*ckin stack! I’m expected to know how to do what I do for a living, why not them?

At the risk of sounding unfairly unbiased:

How do you know she had “clearly worked there for almost a decade”? Just because she was “old”? Are you assuming that, because food service workers must be “inherently too stupid to get any other job”, she must therefore have gotten that job right out of high school and has been there ever since?

Much, much more likely that that was her very first day on the job. Cut the lady some slack, bud. :rolleyes:


“Why, sometimes I’ve believed as many as six impossible things before breakfast!” - the White Queen

Sorry NotThe, I can’t conced this one to you.

She appeared to be a decades old Burger Kink employee from the word go. It just fit too well.

I don’t wanna turn this into a long drawn out thing…that’s my opinion/rant, live with it.

And since this is in the pit…Wanker! :slight_smile:

(I was just playin with ya, so don’t get too bent)

ME

Just_a_Girl_26:

“I simply cannot feel any sympathy for fast food workers. They get paid minimum wage and do not have half the duties that waitresses do.”

Yeah, I’ve done both jobs and I completly agree, but if you weren’t making good money being a waitress then you were in the wrong restaurant. I bartend and serve now and I’ll have to find a career before I’ll make more money. I suspect you did ok yourself, otherwise I’d have to say you’re a moron for staying there.
Notthemama:

The second one. If you expect 5 star service people just need to pay more than $5.00 a meal. Anyone who can’t afford to go out should stay the hell home with a frozen Pizza…or at least not bitch at someone who really doesn’t give a fuck anyway.

“Clatu, Verrata…nector?..neck-tie?”

In her defense, I worked in fast food for six years (not bad work if you can get past the asshole customers–door swings both ways) and I know from experience that the numbers on the board do not always correspond to the numbers on the register. Why? Well, imagine that a number 1 is a chicken sandwich but you have the option of getting that with cheese for $0.20 more. Well, chances are the register is going to have the “with cheese” option listed as a #2, pushing everything back a number. Say this happens a couple of times and you’ve got a board that offers 5 selections that you can see but a register that is offering 7 choices and all but two of them have numbers different than the board. Just to clarify for you.

(And don’t ask why they can’t just hit an “extra cheese” button either because then I will be force to explain to you how the registers (at least when I worked for McDonald’s) are set up to ring up “special” orders!


“You don’t have insurance? Well, just have a seat and someone will be with you after you die.” --Yes, another quality sig custom created by Wally!

A Jesusfied sig: Next time I covet thine opinion, I’ll ask for it!

NotThe, and Beth…

Aside from asshole customers and figuring out what number to push when a customer says “can I have cheese on that?”, if a fast food worker has to stop and think about how to give change(especially when the buggery little registers tell you what coins to give back to the customers), they aren’t worth DIRT!!!.

When I worked in retail, not only was I expected to give the correct change out(without a handy little guide for change combinations), but I had to count it back the REAL way(A la–$4.95 and a nickel is $5, $10, and $10 makes $20), which I NEVER get these days, in fast food, OR retail.

So if the brainless little drone behind the counter, one step short of a special ed. course in “taking a fuckin order for burgers and fries, WITH cheese on that”, can’t get it–then she should be sweeping the damned place up rather than attempting an interface with the general public!

If that offends, then I sincerely apologize, but I AM keeping with the OP, and I’m in the pit, so don’t try writing back and trying to side with the fast food workers union on this one.

Whew…I haven’t gotten that violent about fast food in like, a week! :slight_smile:

I’m with Evilbeth on the subject of cash registers. My favorite thing was always when you closed the drawer, officially ending the transaction, and then the customer would pipe up, “Oh, and add another order of fries onto that,” so you have to start all over.

Also, when you close the drawer too soon, accidentally, the register has a little hissy fit before it’ll let you open it back up. “I need a REASON to open up,” it would whine. “I can’t open just because YOU say so.”

It’s enough to make you long for the good old days when they had the registers where you had to actually push the keys down, you know?

I don’t think the modern computer-chip design registers, where all the counter help has to do is push the button with the tiny icon of a Big Mac, have speeded things up at all. Special orders like Evilbeth described jsut make things worse.

Also, a side-effect of having everything computerized so the employees don’t have to think, is that people don’t know how to make change any more. I was in a store (not fast food, so I suppose this is a tiny bit off-topic), and the register for some reason didn’t bring up the correct amount of change I should receive. (I paid in cash–what a concept!)

So two employees and I stood there, while the first employee hauled one of those $2.00 calculators out of her purse, you know, the kind they have at the checkout line at K-Mart, and painstakingly figured out how much change I should receive, if the bill was $10.70, and I gave her a $20.

I thought, “Are you kidding?” She was my age, too, not some teeny-bopper just out of high school.

She actually tried to give me $10.30 at first, just figuring it off the top of her head, so I just stood there for a minute, staring at it. That was when the other, also 40-something employee came over, and we all stood there and thought about it for a while (“that can’t be right”), then the first woman said, “Oh, well,” and hauled out her pocket calculator.

I’m not saying, “Boy, she was dumb, she couldn’t do the math,” I’m saying, when they hire people, they don’t test them on their math skills, how to make change, etc., because the register does it all for them.

And in answer to the inevitable horse laugh, “Why dincha keep the money?”, I will say only that it was a Christian bookstore, and everybody knows that if you try to take money out of God’s cash register, you will get your fingers cosmically pinched.

Can I get an “Amen”?
Amen to that, brother.

Back to fast food.


“Why, sometimes I’ve believed as many as six impossible things before breakfast!” - the White Queen

Not to split hairs NotThe, but aren’t you and I ranting on the same basic concept here? (read my last post)

What this boils down to, Fast food or Xian bookstores is the basic ineptitude of todays service personnel.

Not that I want this to continue going back and forth between us, but c’mon now…

Personally, I like the “Hong Kong Express” next to the Taco Hell on the corner of Chapman & Lewis in Orange, CA. For $2.95 ($3.18 with tax) you get the main item, rice or noodles, spring roll or wonton or chicken, and a drink. I have to tell them not to put so much rice in the meal, otherwise I couldn’t finish it. And the food is GOOD! The counter help is mostly Chinese (there are one or two Hispanics) and they are always cheerful, fast, and give the correct change. They also open the box and show you what you’re getting so as to avoid incorrect orders.

I could get something next door at Taco Hell (“Something” meaning I’m never sure what; they nearly always screw up the order) and pay as much or more for less food that tastes bad, and end up helping the register person to figure out how much change I should get, but why would I?


“I must leave this planet, if only for an hour.” – Antoine de St. Exupéry

Are you a turtle?

GaWd:

OK, if you’ve ever worked fast food you would know what you’re talking about. But I can tell you have no idea. So here goes…

You’re the asshole customer that orders a round of 20 or so cheeseburgers for his baseball team and is them impatient because it takes a while.

You’re the asshole customer that is frantic that the lunch menu isn’t up yet.

You’re the asshole customer that waits until he is at the counter to round up his little brats to find out what they want.

You’re the asshole customer that won’t turn his V8 with glass packs off while he orders from drive thru.

You’re the asshole customer that writes a check for $4.18 while other asshole customers are behind getting anxious because they have to wait.

Did I mention you’re the asshole?


“Clatu, Verrata…nector?..neck-tie?”

Ok, and I’m the asshole who walks in, money IN HAND, and says (after waiting five minutes for break time to be over) “We’d like a hamburger happy meal, coke, and could you please make the hamburger with ONLY ketchup and mustard?” and then, after waiting 15 fucking minutes, gets a cheesburger happy meal? With no toy, no less. And we’re not even going to GO INTO the onions and pickle on the burger. Yea, tell it to my kid, who doesn’t get why the hell he can’t get what the hell he wants to eat in a hell of a lot less time than it would take me to find a fucking cow, butcher it, etc. etc. with an end product on my fucking Weber. And my grill doesn’t give me ATTITUDE.

Bite me.

Actually Occam, for all of your worthless ranting, I’m more the Missy type. I don’t enjoy people taking their sweet, unintelligent, personality-less, devoid of all signs of human life time while all I want to do is run and gun my fucking lunch.

If I have to wait 20 minutes for a LOUSY, WORTHLESS, FLIMSY, SHITTY, “I just sat under a hot fucking lamp for an hour and a half while the help fucked off” hamburger that is not fixed the way I want it, then yes, I’m a real ASSHOLE.

So, for all of your wasted time on that post, no I’m not at all the type of “asshole” you seem to think I am, I just don’t like stupid, moronic, high-school fucking dropouts like you fucking up my order after taking an inordinarily long time.

Get over it, get a new job(or get over your bad experience as a dunce counter worker for McDonalds!)

And all of you that feel such compassion for fucking fast food workers–Fuck YOU, get off of my ass, and find something else to pity yourself about.

ME :slight_smile:

Then cook on your grill and shut up.


“Clatu, Verrata…nector?..neck-tie?”

Aw GaWd Common, where’s the love?

Apparently someone had a gun to your head, dragged you in his car then drove you to Burger King. For all the bitching you do, you probably still eat there. Why? Because you like cheap food because you’re cheap. Stay the hell away from the service industry 'cause you’re an impatient rude ass.

If you don’t eat there…maybe you’re the one that should let go of being gilted.


“Clatu, Verrata…nector?..neck-tie?”

Ok, for the sake of my rant, please replace

with “find something else to whine about.”

I apologize, my rant was flowing…

<<< If you want to know which poster is Occam–he’s the one over there with the razor. >>>

:cool:

“Why, sometimes I’ve believed as many as six impossible things before breakfast!” - the White Queen

GaWd - in an effort not to upset Occam and the rest of the troglodytes that work in these places, tell you what - next time you want to treat your kid to something special because he got all A’s on his report card and you don’t fucking happen to have enough money to actually go out and buy him a Nintendo 64 or go to Denny’s for real food (served by people who don’t have a fucking attitude and actually can get an order right) and all he really really wants is a Pokemon happy meal and you can actually give it to him, tell you what. We’ll get together and tell the kids NO FUCKING WAY because the idiots who work at fast food restaurants - or should I say the service industry - are too fucking busy and self involved to do their JOB.

Shouldn’t be too tough - we’re assholes, right?

And apparently, you’re the untrained counter-person who’s incapable of realizing that the coach and his/her team have been standing there (after giving you his/her money) for 20 minutes (aka “a while”) and haven’t heard word one from you on the status of their order. A simple “Sorry this is taking so long, the order’ll be finished in 2 (3, 5, whatever) minutes” will usually resolve the problem.

And you’re the counter-person who can’t figure out that instead of ignoring the customer or saying “We ain’t servin’ lunch now.”, saying “I’m terribly sorry, we’re not allowed to serve lunch for 5 more minutes. If you stand here, I’ll make sure that you’re first in line when we start.” would usually produce a happy customer.

Then you must be the counter-person who’s incapable of saying “Sir, I need to take the next customer in line while you’re rounding up your kids. I’ll take you as soon as you’ve caught them.”

[quote]
You’re the asshole customer that won’t turn his V8 with glass packs off while he orders from drive thru.

[QUOTE]

You’re the order-taker who, if he can’t understand the customer because of their engine noise doesn’t bother to say “Sir, the microphone is picking up your engine noise and I want to make sure I get your order right. Could you turn off your car for just a moment while I take your order?”

You’re the counter-person who gets upset at customers who write checks per your company’s policy. Many fast-food places don’t allow checks for that reason. There’s not a lot you can do about this situation, except realize that if your company allows customers to write checks, the customers are not assholes for choosing to do so.

Let’s be honest for a moment: the job of a Fast food clerk is to provide quick, accurate and courteous service. Doesn’t take much skill or practice; about a week or so to get up to speed on the register, perhaps another week to get the menu down. The basics of politeness you should have on day 1.

Having worked in the fast-food business for about 6-7 months, I had most of the experiences you spoke of, and frankly, all but one of the complaints you listed could usually have been solved by basic courtsey on your part. Luckily many counter-workers are aware of this, but judging from the tone of your post, it becomes sadly obvious why so many “asshole” customers seem to happen to you.

Perhaps you’re not cut out for a job in the customer-service industry…perhaps a job of lighthouse keeper, or something in the waste-managment industry would be more suited to your people-skills.

Fenris

Look punk, I use fast food as a convenience, not because I’m broke. While you sit there, leaning over a vat of french fries, I support websites. While you’ll be suffering from a case of grease induced acne attack, I sit in an airconditioned office making 60k a year with a startup-it’s as easy as that.

Get an education, and pretend you’re intelligent enough to do anything but bitch about your job at fuckin **TACO SMELL[/], and leave the people who pay your fucking salary alone.

You snot-nosed little punk.

WHile we’re at it, I’m the asshole who puts 20% of his workday into actually working, and then turns around and bitches about his job.

You’re the asshole that expects a “living wage” for fucking worthless counter workers, so you can make $15 an hour doing a $2 dollar an hour job.

You’re the asshole who looks down on all of the “suits” he has to serve, day in, day out.

As far as my patience…you got it prick, I’m impatient. And if I walk into a FASTfucking food store…guess what? I fucking expect it fast.

Get over it you petulant little snot-nosed crybaby. Sycophant, ingrate fucker…

I’m the asshole that, if I were ever to come across you, I’d drag your snotty, prick fuck attitude havin ass out the store and beat you unmercifully until you renounced fast food work forever.

I think you might have a future in something as lucrative as digging ditches, Biatch.

Get over it.