Would you like chips and a drink with that?
Would you like chips and a drink with that?
Would you like chips and a drink with that?
For here or to-go?
For here or to-go?
For here or to-go?
You sound like a fucking parrot. No, my answer has not changed in the last 5 seconds, but thanks for asking again. Seriously, if you are having that much trouble remembering, maybe you should write it down. I would love to go off on you short-term-memory impaired, not-paying-attention-to-what-you’re-doing, fast food drones who keep asking me the same questions over and over, but unfortunately I’ve already exceeded the recommended daily allowance of spit in my food.
As long as you’ve got a fast food rant going on, mind if I jump in?
Thanks, McDonald’s, for taking away the straws. Apparently we customers use too many straws, so they’ve taken them away. You get one straw, given to you by the cashier - IF he remembers to do so. Otherwise you get to go to your seat, realize you have no straw, and then wait in line for a damn straw. Never mind that napkins, lids, and so forth are all by the free refill drink machines - apparently straw wastage is just bankrupting the ol’ yellow-and-red. It’s only a matter of time before we’re not to be trusted with napkins either.
Oh, Legomancer, don’t worry about the napkins. They know damn well that if there are no napkins, we won’t clean up the messes they know we’re going to make.
Ack. And let me finish my order before you start interrupting me 15 times with “Would you like that supersized?” and “What kind of drink?”
I’ve got my ordering down to where you should be able to follow it, and to where my food should be correct. I should be able to drive up, say my bit, pick up my food and leave. Instead, it’s like this:
“Welcome to ____, would you like one of our value meals?”
“Actually, yes. I’d like the number 4, with may…”
“Would you like that supersized?”
“Yes, and can I get the burge…”
“And what kind of drink?”
“Diet Coke. Can I also…”
“Okay, your total is $4.44, please drive up.”
“Okay, but first…CAN I GET MAYONAISE AND TOMATOS ONLY ON THAT BURGER?”
“Okay, no mayo or tomato?”
-sigh-
Every once in a while I get the correct burger, sometimes I get them with everything BUT mayo and tomato, and sometimes I get ketchup and pickles only. I don’t know.
I went to Wendy’s the other day and had almost that EXACT coversation, Angelicite.
Also, I went to Fuckin’ Gonuts the other night for a coffee and a croissant. That’s:
crois·sant Pronunciation Key (krwä-sä, kr-sänt)
n.
A rich, crescent-shaped roll of leavened dough or puff pastry.
So I say “and a croissant” (using the first pronunciation, like the fucking FRENCH word it is.) NOw, I realize that Burger King has “Croissanwiches” or whatever, but damnit, it’s not a “krawsant”. It just isn’t.
So I order the croissant, and she says “And a WHAT?” I repeat. She repeats. I repeat. She repeats. I say “C-R-O-I-S-S-A-N-T” on the menu under English Muffin. Cresent shaped roll. “OHhhhh…” she says.
I’m seriously wondering: Do they not sell any croissant, or am I the only person who has ever said the word to her? I was baffled by our transaction.
Damnit. Now I really want a croissant. That’s what you get for bitching.
I tend to just get my (cheese) burgers plain, that way there isn’t much for them to screw up. Except there was that one order taker who I had to explain that yes, a plain cheese burger has cheese on it, if I only wanted a patty in between two buns I would have requested a plain hamburger. The weirdest part is it didn’t seem like he believed me.
Me: I’d like a large number 4 to stay with a Coke.
Dumbass: What size?
Me: Large number 4 to stay with a Coke.
Dumbass: What kind of drink?
Me: Coke.
Dumbass: For here or to go?
Me: AARRRRHGHGGHGHGHGGHHHH.
The other day, I very nearly strangled the drive through lady at Wendy’s…the exchange went like this:
“May I take your order?”
“Hi, I’d like a chicken filet sandwich with no tomatoes and a medium french fries, please.”
“A chicken filet and a Mello Yello?”
“No…a chicken filet, no tomatoes, medium fries.”
“A chicken filet combo with Mello Yello?”
“No… A chicken filet with no tomatoes and a medium french fries,”
(in a rather snippy voice) “Fine, that’s $4.04, first window.”
Oddly enough, they got it right. I’d understand if I were the type to mumble, but I always speak loudly and enunciate at the drive through speaker, especially at Wendy’s, since out of the last three times I’ve been there, they only got my order right once.
Dude!
Can I put in my $.02 as well?I am lactose intolerant.As such I try to avoid ALL milk products if I can.This includes no cheese on my pizza.Just the other day I phoned in an order to the local Domino’s for me to pick up on my way home.I told the guy I wanted one large stuffed crust with onions and green peppers(for my husband)and one small pepperonni with no cheese.The guy asked me THREE times if I wanted extra cheese on the pepperoni and I told him no.I was so mad I wanted to rip out his gullet.
IDBB UPDATE–as of Nov 24,I will no longer work for the chocolate-covered hellhole that is Godiva:-)*
At the Burger King in Mullet Garden, Florida, ordering a meal usually goes something like this …
Me: I’d like a large Whopper combo, plain, no chee…
BK: Want cheese on that?
Me: I said no cheese … with fri…
BK: Fries or rings?
Me: Fries, I was saying … for her…
BK: Here or to go?
Me: For here, I was saying.
It’s a damn rite. Maybe it’s because most of Mullet Garden’s residents are construction workers, and the typical order of the person ahead of me in line will go something like this:
MG resident: G’damn number four, large.
BK: Want cheese on that?
MG resident: No … (breeeeep) hold on … (MG resident holds loud Nextel Direct Connect conversation regarding retaining walls for about 15 seconds)
BK: Fries or rings?
MG resident: Fries … (breeeeep) jusaminit … (MG resident holds loud Nextel Direct Connect conversation regarding a rough-in plumbing inspection for about 15 seconds)
At the Burger King in Mullet Garden, Florida, ordering a meal usually goes something like this …
Me: I’d like a large Whopper combo, plain, no chee…
BK: Want cheese on that?
Me: I said no cheese … with fri…
BK: Fries or rings?
Me: Fries, I was saying … for her…
BK: Here or to go?
Me: For here, I was saying.
It’s a damn rite. Maybe it’s because most of Mullet Garden’s residents are construction workers, and the typical order of the person ahead of me in line will go something like this:
MG resident: G’damn number four, large.
BK: Want cheese on that?
MG resident: No … (breeeeep) hold on … (MG resident holds loud Nextel Direct Connect conversation regarding retaining walls for about 15 seconds)
BK: Fries or rings?
MG resident: Fries … (breeeeep) jusaminit … (MG resident holds loud Nextel Direct Connect conversation regarding a rough-in plumbing inspection for about 15 seconds)
After discovering why they did that I was glad. A boy my little sisters best friend was chasing used to take out sraws, lick them, then put them back. Him and his friends did that all the time. I didn’t know who to be madder at, him for being a dumb ass shit for brains or her, for chasing him anyway.
NOTE: I’m note defending any of the people that anyone has encountered that are mindless twits…
I am working in a fastfood enviroment at the moment again so let me make a few points…
If i ask you if its for here or togo, I am not do this to get on your nerves. My employer is watching my every move and every word that i say during an order… I am required to ask several questions atleast 3 times during your order to make sure that is what you want.
I am required to ask if you want a bigger size or an extra pie.
They want to see that i suggestive sell because it makes more money for them and also so that they can pay me.
I am here to do a job just like everyone else. If i seem like im tired and am not paying attention its because i have to listen to my packer asking me questions and to the cook and to all the other people behind the counter… My suggestion is to come behind the counter and work with me for a full shift and do all of the laboring work that i do.
If you change your order and i have to change it on my terminal it will be counted and if there are to many times this happens i will get writen up of even fired.
Things are programed into the computer in a certain order i cannot ring up say a 3pc tender and the ring up a soda next i have to tell it what kind of sauce before it can move to the next step, so if you want to make your order come quicker i suggest that you answer the questions and stop whining…
Most important thing is to remember that i am human too and you are not more important then i am just because im behind a counter… I work very hard for my money and im sure you do also…
True, but you can understand why it gets annoying. And keep in mind it’s that level of annoying where I go on a message board an complain, or grumble at home, not the kind of annoying you take out on the guy behind to microphone or counter.
Same as above.
Irrelevant. If you are taking my order I have every right to expect the attention required so I don’t have to repeat myself, if I have to repeat myself then you are failing in your job as an order taker, which is to take my order down with a minimum of fuss and with the manager obligated smile and question about fries or pies.
As for walking a mile in your shoes, the only thing it would change is the job isn’t as easy as it looks, which holds true for quite a lot of vocations.
You’ll change the order as many times as it is required to get it as I stated it, if you are complaining about people who order a Big Mac and then once you punch it up add they don’t want pickles then yeah, I can see the problem. If you are complaining about people who say they don’t want pickles or mayo in the first place and you get it wrong, then tough luck, you screw up enough then they should fire you, as obviously you can’t perform your job at the level they expect.
That puts a whole new light on things; maybe they should put signs up or something, or fix the system. Or you could take the order and then put it in, but I can see how that could be extremely difficult. This forum is dedicated the bitching to a large degree, pretty much everything contained within it can be claimed as whining, such as your post.
Though while it puts a new light on things it doesn’t make it any less annoying.
I’m sure you do, I can’t think of anybody I know who has claimed fast food as a cake walk, but you’d get the same sorts of complaints if the mechanic did the same stuff, so you aren’t being singled out for your job, at least not from where I’m standing.
Getting interrupted and having people screw up the service they are providing is annoying period.
The ones that mindlessly ask you the same questions over and over are the ones you should feel sorry for. They’ve been broken by the institution, and cannot help but repeatedly mutter scripted line after scripted line. Therapy and medication have shown limited usefulness, as victims tend to drool too much to notice any intervention.
In all seriousness, there’s a script to follow (and pressure to follow it), there’s the register… and then there’s habit, and finally, there’s plain ol’ not listening and/or caring. Doesn’t really matter which it was in any given case-- the result’s the same.
The faults of the script and register points to a larger problem, which is management being out of touch with reality. Neither the script or register reflect the nature of fast food, which is all about getting in, getting the food, and getting the hell out. Of course, no employee who cares about his job will point that out.
This isn’t to bitch about a worker, but some puzzlement over pricing. I went through a Mickey D’s drive thru on my way to work. All I wanted was the 9 piece nuggets and a drink. The total came to $4.50. So I’m looking at the menu & the value meal is something like $4.05. So I ask the women taking my order, “So, it’s an extra 45 cents to NOT get fries?” She confirms this. So I got the fries. No wonder Americans are over weight.
I am talking about those people who wait till ive completed the order and bag it up and then they change there mind. ( If people insist on rattling things off and expect me or other people to get it all down in a seconds worth of time then i will have to ask them again.) I admit that i do type things in wrong one in a while and that is my fault, but if you tell me what you want and i type it in and then decided that you want something else then it is your fault.
