Computer Help Needed

My Spybot S&D trashed some malware. One of those phoney security program things.

Cool so far.

But now, my IE won’t log onto the Web.

I’m posting from Firefox.

I’ve got several hundred Fav-ed sites on IE.

What do I do?:confused:

consider using a better browser like FF

import your favorites and they become bookmarks

FILE -> IMPORT ->

Assuming that it was related to this one, you need to go into your settings->connections->LAN settings and uncheck the “use proxy server” box. That’s how the malware redirected your web pages when it was active.

This doesn’t help.

As I don’t understand it, or know how to do it.

hmm… Export your favories so you can save those links in a file. It’s a little hinky to do. Look under help ‘Favorites’. You need to hit the 'favorites button, and then the little arrow next to it. Choosing Favorites from the menu does not seem to give you that option.

Then, I would run windows update. Just to start. When that doesn’t work ;), I would try to reinstall IE.

Once reinstalled, you can re-import your favorites from the exported file.

Could you explain what you posted?

To be clearer - Open IE and export your favorites so you don’t lose them when you are in IE. You do not have to be connected to do this.

Windows update will not run.

Cannot find IE Discs.

Suggestions?

in Firefox, on the menu bar on the top

click on FILE

then click on IMPORT

then select the option for Microsoft Internet Explorer

You said it would not connect. Can you launch IE? Start the program? If you can launch it, even if it does not connect to any sites, you should be able to save/export your favs to a file.

Try following the directions here, under “Repair Layered Service Provider problems”.

EDIT: Although, if you can post through FF, that may not be all that helpful either.

And Bosda, you don’t need disks to load IE. If you have a connection through FF, go to microsoft.com and download the new IE. Don’t install it untill you export your existing favs to a file. Once reinstalled, you can import your favs.

All problems resolved.

Darn malware had changed my proxy server settings.

ISP helped with fix.

Many thanks to the kind Dopers who assissted! :slight_smile:

Just to be sure I would download Malwarebytes’ Anti-Malware and run it as well.

I have found Malwarebytes catches things Spybot misses and I have also found Spybot to catch things Malwarebytes misses as well.

I would also make sure to scan with Windows Defender and your anti-virus program as well.

It’s great Spybot caught it, now to make sure :slight_smile:

Looks like you had the answer. Or where certainly on the right track. Kudos to you.

NM… Saw that it was resolved.

Bitter experience, enipla. Wife got this one a month or two ago. It’s a nasty little bastard.

New problem!

My modem is intermittantly going out.

AT&T is sending a replacement. :frowning:

Haven’t needed anything other than AVG free for many years.

haven’t needed AVG free since Microsoft Security Essentials.

I will second (or third) suggestions to use a ‘better browser’. As an internet user and website ‘developer’ I loathe IE in all it’s forms/versions.

It never ends with computers, Bosda.

I remove 5-8 of these types of viruses each week at work (mobile IT technician). For reference there are two ways they re-direct or block your internet traffic, using a proxy as in your case or by adding entries to the hosts file (C:\Windows\System32\drivers\etc\hosts).

For what it’s worth I have seen these viruses on PCs running up to date versions of all major types of anti-virus, it seems nothing can reliably stop them, the best defence is the person operating the computer.