Something must be REALLY wrong…I cant get any File in any toolbar when I click on Internet Explorer.
FWIW, I am also being infected with the Adware virus…I keep running antiviral software, but it keeps coming back, and I can’t find it in my files so I can’t use Add or Remove.
[QUOTE=Enola Straight]
Something must be REALLY wrong…I cant get any File in any toolbar when I click on Internet Explorer.
FWIW, I am also being infected with the Adware virus…I keep running antiviral software, but it keeps coming back, and I can’t find it in my files so I can’t use Add or Remove.
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download and run a program called rogue remover (i only say that because its real quick but has a limited scope)
[QUOTE=Enola Straight]
Now I can’t Restore: all restoration points aren’t working for me.
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While LSLGuy’s advice is sound, and you’ve tried restoring already to no avail, it’s probably pointless to mention that I have found that performing restore from Safe Mode is more likely to be successful when the restore points quit working.
[QUOTE=flex727]
While LSLGuy’s advice is sound, and you’ve tried restoring already to no avail, it’s probably pointless to mention that I have found that performing restore from Safe Mode is more likely to be successful when the restore points quit working.
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Any heavily infected machine it usually less time intensive, and less likely to become a warranty issue for the shop if personal files are backed up and the whole machine reloaded clean. Major virus problems often leave a system a little twitchy and slow even with all of the viruses removed. Quite a few virii mess with and or can insinuate themselves into the restore files.
[QUOTE=flex727]
While LSLGuy’s advice is sound, and you’ve tried restoring already to no avail, it’s probably pointless to mention that I have found that performing restore from Safe Mode is more likely to be successful when the restore points quit working.
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I HAVE been trying in Safe Mode.
I am going to turn my comp OFF now and not turn it back on until someone is sitting in front of it to fix it.
You shouldn’t really have to tell the shop anything more than what you just told us. Take it back, tell them to fix it. They are used to people not knowing WHY stuff is broke, just that it is. If you knew why it was broke, you wouldn’t have to pay them to fix it and they’d be out of business