Consumer Nightmares Big & Small

One of my watering hole football watching buddies has notoriously bad luck when it comes to food service in any form. For example, he’s the only person I’ve ever known who, upon arriving home with his McDonald’s burger & fries, discovered the burger was actually missing the burger patty itself. How someone could put pickle, onion, and lettuce on top of NOTHING and not notice is something I’ll never understand. In another instance, he was at a restaurant with a friend and, after bringing a couple of beers, the waitress’ shift ended with her abruptly leaving for home. He sat there for 30 minutes before finding out that no one had been assigned to take her table. Anyway, last night he was at his parents’ house to watch a movie and eat pizza. After 90 minutes, the pizza still had not arrived. Mind you, it was not a Friday night, it was Wednesday night. He called and was told the pizza was on its way. After 30 more minutes and no pizza, he called AGAIN and was told, “Oh, they have it in pick up, not labelled for delivery.” He gave up, cancelled the order, and went home and ate cereal for dinner. LOL

So, anyone want to contribute their own weirdest personal story?

I came home with our McDonald’s order, my husband opened the Filet O’ Fish box and found only a bun with a piece of cheese and tartar sauce!

My husband and I along with my sister, her husband, daughter and SIL all went to a local ice cream shop/diner for lunch one Father’s Day. After we had our meals, we all ordered ice cream cones. My sister, niece and I ordered small cones (2 scoops) because the small is actually quite large. My sister and niece get their small cones with ice cream heaped on the cone. The scoops were massive. My cone was made by a different girl. The ice cream was barely peaking over the top of the cone. I pointed to my sister and niece and said - they ordered the same thing I ordered. She just kind of laughed and walked away. We had a picture taken with our cones, they’re smiling and I put on a pouty/sad face. We still laugh about that cone.

Damn, that’s just cold.

We were vacationing in St Martin one year and had confirmed reservations at a very nice French restaurant (L’auberge Gourmande) in Grande Case, a little town known for the fine dining establishments lining the main street.

When we showed up it was obvious something was wrong. The maitre d was very apologetic, but dining there was impossible. The owner of a yacht had booked four French restaurants for himself and his guests. There weren’t that many people, he just wanted exclusive use of the places so that he and his guests could wander from place to place.

Our conversation was overheard by someone who told the yacht owner. He then approached us and apologized for ruining our night. He had someone pour us whatever wine he was walking around drinking, and we chatted a bit about the island. He then tracked down the maitre d again and told him we were now part of his party!

Things went from nightmare to ecstasy. We ordered our dinner along with several bottles of wine. There was no room for dessert, and there was no check.

That was one of several great nights in Grande Case. Another year I ran into Jimmy Buffet. We were both very drunk and danced in the street. Another year we ran into a filthy drunk local who told us he was the mayor of Grande Case. I assumed he wanted us to buy him a drink and played along with him. Turns out he was indeed the mayor and a real character. In crowded bars he’s push his way to the bar and get us immediate service, all on the house.

Heh.

We live pretty remote. Depend on propane for heat. There is often a problem getting a delivery truck here in the winter. Ice damns on the road.

Delivery guy that’s been doing this for 26 years suggested adding another 500 gallon tank and he could manifold them together. Perfect solution.

Called propane company. They don’t have a local office of course. They balked. “How many propane appliances do you have?” (what’s the damn difference???). I have two one for in-floor heat and one for a heat stove. It’s. Our. Heat. They are going to check on it. Why does it matter, this would save the driver and I grief. And we would still be buying just as much propane. F’ing policies that someone wrote that makes no sense. The delivery guy recommended this! And it’s a damn good idea. They never did call me back, and it’s too late in the year now.

Another one. Had some drywall work done. Water leak, insurance covered it. Of course they had to test the previous drywall for asbestos. Fine. A 1/2 hole in the ceiling. So while the dry wallers where there I ask them to put a dollop of mud on their thumb and file a hole. A 1/2 hole. Guy said he would have to call his boss because it was extra work…

enipla - Looks at tiny hole, the 100 sq feet of ceiling they where replacing not 3 feet from the hole. Looks at the 50 lbs of mud not 8 feet away. To hell with it. I just walked away. I should have just done it myself right then and there. But it was so bizarre.

To add comedy to this, they brought 150 pounds of drywall mud for this job. They used maybe 15. They left two completely unopened boxes of mud. You could do an entire house with that. Had to call them to cart it off.

One time I was eating a bag of microwave popcorn. When I got to the bottom of the bag, I found several short, coarse, curly hairs that appeared very much that they came from a certain part of the body let’s say, below the neck. Far below.

After I finished gagging, I wrote the company an angry letter. They sent me an apology form letter with a bunch of coupons. Great, just great. “Sorry you found our food disgusting; here are coupons for discounts on more of it”.

Yours is worse than his! :flushed:

Yes! I admire TRC4941 for being so good-natured. Not me! LOL

You live a charmed life!

They actually put the toppings on first. Probably making a bunch of burgers at once and missed one.

A few years ago, we ordered take out from a local pub/bar. Included in the order was two wedge salads, with everything. I had to go and pick the food up. They had it all bagged up, so I grabbed it and went home. Upon arriving at home pulling the food out of the bags and putting it on the table for everyone to eat, I opened the to wedge salad containers to find to my surprise, instead of a wedge of iceberg lettuce, a wedge of green cabbage!!! Not roasted, not cooked, but raw.

I promptly packed both salads up and returned to the restaurant and explained to the hostess the situation, and she doubled over belly laughing so hard while trying to apologize. She said they had recently hired a 16 year old kid as a kitchen helper and he clearly didn’t know the difference between cabbage and lettuce. They promptly corrected the mistake and I was on my way.

Sadly, this isn’t all that unusual.

One time on vacation in Maine we were counting on having lobster dinners at a favorite spot, only to find that the entire restaurant had been booked by the “Baker” family.

We’ve never forgiven the Bakers. :rage:

Had a salesman at a car dealership blow me off because of the way I was dressed and the old Dodge truck I was driving. He told me to remove the Dodge from the lot, he didn’t like old vehicles on his lot. I had come to look at a GMC Jimmy and had more than enough cash on me to buy it. Called the dealer and talked to another salesman, he said to stop buy. This salesman treated my like a valued customer and gave me a discount on the advertised price. I’ll never forget the look on the face of the first salesman as he walked by, my salesman waved a stack of cash at him and told him he met is sales quota for the month already. Then as a slap in the face, he made this salesman follow me home in the old Dodge truck while I drove the Jimmy.

Sweet revenge! :grinning:

When we were shopping for our first plug-in hybrid, the salesman kept talking only to my husband. I would ask a question, and he’d either brush it aside or address the answer to him. He also seemed surprised when I wanted a turn test-driving it. We ended up going to a dealership farther away and buying the exact same model, because screw that guy. If he doesn’t want to sell cars to women, we’re happy to accommodate him.

Music to my ears! :kiss:

Another inexplicable fast-food flub…

I ordered a Frisco breakfast sandwich from Hardee’s one morning. What I got was a slice of American cheese between two lukewarm “toasted” slices of sourdough.

That means that somehow they managed to forget the folded egg, the slices of ham, and the Swiss cheese, and thought they had done their job…

My God! :flushed:

We went to our local Indian restaurant a few years ago, got beers and ordered. And sat. And sat. We looked around for our waitress to no avail. Finally flagged down the owner. Apparently the waitress had just walked out/quit without telling anyone… That was a long dinner.

Jumping on the restaurant bandwagon (chuckwagon?) here…

Many years ago my wife and I were invited to join her boss and her boss’ husband for dinner at a local restaurant. I didn’t really want to go because, you know, people, but I felt obligated to attend for my wife’s sake.

We got to the restaurant, were seated, given menus, drink orders were taken, and otherwise treated normally. By and by the waitress came around to take our orders. She took the orders from the other three at the table… and then left. I guess I was invisible? By the time my shock had worn off she was out of earshot. I got up to track her down but couldn’t find her. I tried to find another waitress but couldn’t, even though the place wasn’t exactly empty. So I went back to the table and waited. And waited. And waited hoping to flag down a waitress, but there were none. It was as if they had all suddenly abandoned the joint. Finally, 20 minutes later, a different waitress came with the food. Their food, of course. Realizing she had three orders and not four – how perceptive – she asked me what I had ordered so she could go check on it. I told her, through clenched teeth, that previous waitress had neglected to take my order and attempts to find her after the fact were unsuccessful. She apologized profusely and asked me what I wanted. I told her whatever was quickest to make, which in her professional opinion was a Caesar salad. Could be mixed and plated in a matter of seconds, along with a side of warm garlic bread, she happily informed me. Would that suffice? Well, I didn’t want a goddamn Caesar salad, I wanted the surf and turf, but whatever. I was hungry and didn’t want to wait. So I ordered the salad. Wouldn’t you know it, I still ended up waiting like 15 minutes for the damn thing. By the time it arrived everyone else at the table was done with their food. I ate a bit of the salad, professed to be full, and we left.

I got charged for the salad.

Naturally, I stopped at Subway on the way home. Fuckers. They’re long out of business (shocker), the building is now the offices a crappy used car lot, and I still hate them.

**

Another restaurant story: there are only two Italian restaurants in my city. One is a good drive away from us but was worth the drive as 1) the food was good and 2), they didn’t play music in the background, which is something very important to me: as I get older background music becomes much more intrusive to the point of drowning out conversations.

So we get to the restaurant, are seated, drinks and food ordered, and our meals are brought to us. Everything was ship shape and Bristol fashion, and we were maybe ¼ of the way though our entrées when It happened.

When we arrived the restaurant had been completely empty. By the time It happened there were, IIRC, two other couples there. Still very uncrowded. As we were eating and generally enjoying the meal and each other’s company (our kids were quite young then and going out together for dinner was an exceedingly rare treat), we heard an argument begin to form somewhere over by the doorway leading into the kitchen. Well, it wasn’t an argument, exactly, more of a verbal beat-down. Since the person doing the berating wasn’t being quiet, we could hear the whole thing. Cliff notes version: apparently one of the county commissioners (this is a small county so whoever it was was a big fish in a very tiny pond) had made reservations for himself and some of his ~lackeys~ entourage. The owner or manager or whoever it was apparently felt that having us hoi polloi share the same dining space as such a group of distinguished guests would be below his standards, or something. So he spent probably 10 minutes screaming at this poor waiter who had the audacity to seat us rather than turn us away. Apparently the owner/manager/whoever had told his staff that there were reservations for the entire restraurant for the entire night and anyone wanting a table should be denied. Our host 9and the waiter) hadn’t received the message so when the owner/whatever showed up in h is Sunday best to kiss up to the local pols and instead found us encamped in his precious establishment, he lost his shit. What a welcoming experience. A few minutes into his tirade one of the other couples got up together, tossed their napkins on the table, and left.

After the whoeveritwas had calmed down there was a rather long, uncomfortable silence as my wife and I (and the other couple, I suppose) pondered the rest of the evening. That lasted for about 5 minutes until the waiter went to clear the table of the couple of who had left mid-meal and discovered they had not paid. He of course had to report it, which of course triggered another meltdown. That was the final straw: I pulled a $50 from my wallet, tossed it on the table, and we left mid-meal as well.

That was years ago and the restaurant has changed hands at least once in the intervening years and, yep, we haven’t been back to that one, either.