I came in this morning to find my inbox full of Google Workspace Alerts. These are notices sent to domain administrators notifying us of application failures in Google and in apps associated with Google. I had to scroll to see them all.
The first and foremost is that no teacher could sign into Power Teacher, which is the lifeblood of the online teaching system. Attendance, grades, history, communications, and scheduling all go through Power Teacher.
I tried pretty much everything with no luck. Then I remembered that the particular error presented occurs when the user has no Global Identifier to connect their Powerschool account with their Google domain username. Thing is, they all have a Global Identifier, or they couldn’t have successfully accessed the system in the first place.
Nevertheless, I tried a Hail Mary and deleted a Global Identifier, saved the setting, re-entered the Global Identifier, saved the setting, and tried again. It worked! My only conclusion is that, somehow, the Global Identifier was corrupted and had to be re-initialized. Only problem is that I’ve had to repeat the process 30 times.
I live by the detective’s credo: “When you have eliminated the impossible, whatever is left, no matter how improbable, must be the truth.” Can’t say that is a law, but the thinking worked for me in this instance.
Now, on to all the other issues like Clever, Renaissance, Amplify, etc, etc. I can see this is going to be the day from hell. LOL