[QUOTE=davenportavenger]
Fuck you. When we came into the restaurant it felt like we weren’t even wanted there. I thought it was just me being paranoid, but no, everyone else agreed: you didn’t want us there. It didn’t matter that every other time we’ve graced your establishment, we’ve always tipped 20%. You probably took us for a bunch of bad tippers because of our youth and the way we were dressed, so fuck you.
When I tried to order food a half hour before closing time, you sneered at me. “We’re closing soon.” Yeah, in thirty fucking minutes! You finally allowed me to order but were none too pleased about it, and it’s not just me, everyone in the group felt your resentment. Listen, I used to be a waitress. We had a closing time but we were supposed to happily serve food right up until then, and not hassle the customer, even if their meal goes for another hour. The food serving ending time and the closing time are separate concepts and I have a hard time believing your manager would want you to give us the bum’s rush right at the time the kitchen closes.
Oh, but here’s where it gets interesting: you start taking our food away. The nachos we ordered right after coming in at ten and have been nursing all night–you snatch them out from under us, because “sorry sir, the dishwasher is being loaded.” The fuck? You do not do that to customers, not if you want to stay in business. And you do not roll your eyes when we ask for a take-home container. Again, we all saw you, we know you did it.
You also do not overcharge a customer (me) three dollars on a drink I have had multiple times before. I know you are lying about that being the correct price, because it is my third-favorite drink and I order it all the time. And the menu had my price on it too. Just saying.
I figured that I had a legitimate concern when you came back with the wrong receipt and I asked if my friend’s debit card would be charged that amount, but from the way your eyes rolled into the back of your head, I suppose you disagreed. You might want to get that checked by the way, it could be a serious medical condition.
But oh, the discomfort. You and your waiter cronies stared at us as we finished our drinks at a semi-leisurely pace, even though there were other people in the bar (to be fair, sometimes the view switched from us to them, but everyone agreed we were the main attraction). Did your manager know you were staring at us like the guy from Scanners? We’ll never know, since you wouldn’t get him for us. But I think he would be less than pleased, somehow, that you were making paying, well-tipping customers feel so uncomfortable when we are just trying to finish our drinks.
Due to all this, we decide to leave you a Canadian penny as tip, with a list of helpful suggestions (really they were, I didn’t just write “shove it up your ass” though I might have liked to). So right before we leave you get all up in my face (since I was the one who wrote the note, which you know as you were watching me like a hawk) and say “oh, I’ll remember you.” Um, okay, it’s been three years since I have waited tables but from what I remember you do NOT go up to the table to collect the tip before it has been vacated and you do NOT comment on the tip! Especially when you know damn well why you are getting this tip, creepy man who tries to take away our plates and treats us like morons.
Oh, and I cannot stress this enough: do not flip off your customers through the window! And yes, you did do it, even though your cronies backed you up and said you couldn’t possibly have done it. WE ALL SAW YOU. Again, we could not get the manager. You all have a sweet little cover-up going on, don’t you?
Seriously, I have never stiffed a waiter before. Left ten percent? Sometimes. But you are the first I have left a penny to and I am glad I did it. Of course, I am not so glad that I can’t go back to your place of business because it was a really great bar and I’ve had a lot of great times there. What happened in the space of the last month to make it so awful I’ll never know, since I’m not going back.
Fuck you for making it so I can never go to my favorite bar again. I hope your shitty service gets your whole fucking establishment shut down. Maybe then your manager will come out of his office, though I doubt he even knows what kind of an asshole you and your friends are.
And because this is the Pit: fucknugget.
That is all.
[/QUOTE]
You are not playing fair. You are basing your opinion of an entire restaurant, wishing a really good bar to close and trashing it on the internet because a douche bag server was acting like an ass. You admit yourself that you did not get to speak to a manager, that you have made no attempt to contact the ownership or upper management and you are still bashing them online. That is a load of crap if ever I heard one. I am service industry myself, and if you claim to be as well at one point in your lifetime, then you should know that the attitudes and opinions of the staff rarely represent the opinions and attitude of management. How in the hell can a problem be solved if the problem is not brought to the attention of someone who can do something about it. And to assume that any person on staff would catch the back of that big of an asshole is dumb. And as someone who is supposedly an ex-waitress then I can assume that you have also been in a few kitchens, and as a chef it offends me on a moral level that you would even begin to assume that something would be done to your food or beverages if you were to return. I have been working in restaurants my entire career and I can say with 100% confidence that I have never had an employee or coworker who did something deliberately to a food or beverage item as a way to get even with a customer. Not to mention- as I am sure you are aware as an ex-waitress, that the kitchen and the FOH staff rarely get along well enough that a cook would ever go out of their way to help a server bus a table least of all sabotage someones food. That is assinine and statements like those that you made are inflamitory and retarded. You are only expressing your own ingnorance in making statements like that and I would love to know at what previous places you worked so I can avoid them like the plague, anyplace that employees people that would behave that way are not places that I would dine at.
Bottom line- grow a set and talk to someone at “your favorite bar” and see what can be done about it. I cannot image that your comments would be disregarded and you may be able to work something out. But to write off an entire restaurant because your server was cranky, having a bad day, just broke up with his girlfriend, was tired, stubbed his toe, had cramps or whatever reason he was being a little bitch is stupid. And to trash them online without giving them a chance to defend themselves or correct the situation is immature, stupid and very shortsighted. Sounds to me like you are just too chicken to confront the issue and this passive aggressive bullshit is just to make you feel better. I happen to LOVE that bar, I am there quite often, and it offends me personally to hear this kind of shit, especially when it is an issue that can so easily be resolved by GOING TO THE SOURCE! You think you are the only one who ever had a complaint about this guy? Doubtful, and if it really is “your favorite bar” then I suggest you make some kind of effort to resolve it as opposed to the trash talking internet shit.