A domain name I own has a stale WHOIS record (an A record, I think) for one of the nameservers. When I purchased the domain (I was not the original owner) I transfered it to register.com, and for some reason, this record does not show up on register.com’s Edit IP Addresses tool. Indeed, the register.com tech people insist it doesn’t exist at all. (of course, it does, you just have to do a WHOIS on the server name to see it. :rolleyes:)
Anyway, the domain was originally registered with Network Solutions before I transfered it. Is there any way to contact NS to get them to fix this, or do I have to get somebody to listen to me at register.com?
Sigh. Seems I have a weird domain problem every day of the week.
Who is listed as the administrative and/or technical contact at the Network Solutions site? Or does it not show up there either? You will probably have to get the listed administrative/technical contact to make the changes. What is the domain name? Maybe I can help you figure it out better. E-mail me if you don’t want to put the domain name on the board or figure the Mods may disallow it.
Hi, Gut. I am the administrative and technical contact for the domain, and I’ve made these types of changes before on other domains, so I don’t think that’s the problem. Unfortunately, I can’t tell you the domain because of a weird contractual thing (doing top-secret web development work…hehehehe)
Have you tried making the changes at the Network Solutions site as handy suggested? Perhaps the ‘delete a host’ form at Network Solutions first then add the new correct host at register.com. Certainly is weird that everything didn’t transfer over to register.com though.
Top secret web development eh? Share with us when it’s done?
I don’t think the whois records have anything to do with A records, they just show who owns the domain, etc., and what DNS servers to refer to for finding A records and the like.
One thing that happens a lot is that a DNS server might have an old version of the domain’s zone file if it isn’t updating for some reason. This problem came up a lot when the ISP I worked for centralized their DNS - we had people who were still using old legacy DNS servers that were still up but not updating anymore.
OK, so crsnic.net is Verisign AKA Network Solutions. My advice would be to contact register.com and ask them why NSI still has the WHOIS record. You could go to NSI directly, but their customer service blows, especially (I would think) if you’re not actually a customer. The less you have to deal with them the better.
But Badtz is right–if someone wants to know what your nameservers are, they’re going to look them up using DNS. I can’t imagine that having the wrong nameservers listed in the WHOIS database will cause you much grief.
