So, unless you have been among the unfortunate who succumbed to Dell’s latest play for market dominance in the “build your own” PC world, this won’t resonate. I’m going to pit Dell without the benefit of four letter words and invective, but will nonetheless Pit them…
So, Michael Dell, you and your peeps had a great idea - offer an extemely lightweight laptop/notebook that your customers could customize - XPS M1330. Offer a few “cool” colors indeed to ramp up the interest. And then, FAIL TO DELIVER. I among others,are less than amused: http://www.randomprocess.ca/2007/07/27/dell-xps-m1330-delay-part-3-lack-of-information/
After multiple fruitless calls, I have concluded that Dell doesn’t really care about this - tough luck, customer, we advertised something we couldn’t deliver on - oh well, go check out our competition (one of the Dell minions actually said on the phone “well if you need a computer so bad, why don’t you go to BestBuy or Walmart”
So, folks, Dell doesn’t seem to be worried (I’m amazed that they think their market position will weather this storm) - my advice - buy a Mac - then you won’t have to deal with the other damage that results from large corporation hubris (can you say Vista?)