Did you see her tweet about how it cost her $10,000 worth of her time to look up and select that extra-legroom seat? I wonder why she didn’t just buy a business class ticket.
The fact that Delta refunded the money provides exactly zero evidence as to whether they were in the wrong or not. Companies routinely refund money to people who complain, regardless of the justice of the complaint,
From their Terms and Conditions of Carriage:
Bolding mine.
I can’t find anything specific on preferred seats but the above terms would imply that they are not guaranteed.
I just checked Delta’s site for preferred exit row seats on flights from LaGuardia to Miami, and the fee for window and aisle seats is identical (for next week they are $25 each). So she received the class of service she paid for, and the specific seat she selected was not guaranteed.
Of course, anyone who is aware of Coulter would know that refunding her money would not shut her screeching yap. Delta no doubt did it just so she couldn’t use that issue against them.
To me it implies she must be pretty hard up if she is flying Economy in the first place, not to mention quibbling over $30. For next week, flights from LaGuardia to Miami are $286 in Economy and $714 in First. It took me less than one minute to look up and select a preferred seat, and if she’s making $600,000 an hour she can certainly afford the extra $500.
I can’t believe you could be so cynical about a fellow human being! 
Delta has a proper channel for lodging these sorts of minor complaints and will usually throw the whiners some miles or refund whatever upgrade fee she paid. But of course that doesn’t garner the same level of public attention as pouting on twitter.
No they didn’t.
Delta says she didn’t, and in this case I’m much more inclined to believe Delta than Coulter.
I fly fairly often, and I’ve never had the airlines force me to take a seat other than the one I booked.
Yes they did:
Straight from the horse’s mouth
(my bolding)
I figured out the problem.
From the above link.
15F and 15D are on the right side of the plane. 15A is on the left side.
Ok. But I still note that she received a preferred seat in the same row that was the same price; it just wasn’t the exact seat she had changed the reservation to shortly before the flight (although it was a window seat like the one she originally reserved.) She received the same class of service she paid for. Technically, she wasn’t owed a refund.
Can we get a ‘Delta forces Ann Coulter’ web comic or cartoon.
Delta forces Ann Coulter in Get Ready to Sit in Hell
Delta forces Ann Coulter in Trump This
… and etc.
Delta screwed up.
Coulter complained about Delta’s poor service.
Delta whined about Coulter’s public shaming of Delta’s poor service.
People on the internet attacked Coulter because they don’t like anything Coulter does.
That doesn’t change the fact that Delta screwed up.
She whined and bitched way out of proportion the problem.
Might say she’s playing the victim card way too hard.
Such a fragile snowflake.
Photographing and insulting the other passenger was way beyond the bounds of human decency.
(post shortened)
“Airline capitalism”?
Delta screwed up, and then whined about a customer publically taking them to task for their screw up.
But he wasn’t being cynical about a fellow human, he was talking about …
But she didn’t complain to Delta at the time, or apparently do anything to get the situation fixed. Her outrage was entirely a performance for the public to attract attention to herself. It was fake.
That we don’t know. It’s entirely possible that she’s completely nuts.
Again, in view of other recent events, do you honestly think complaining at the time would have yielded any results other than getting her removed from the plane?
It would have been more entertaining.
On the basis of my own personal experience, absolutely. When I’ve pointed out a problem with my seat assignment, the flight attendants have always been helpful and tried to accommodate me.
The “recent events” you mention represent a tiny percentage of problems with seat assignments. I must assume you don’t fly very often and your view is shaped by the media attention given to a few extraordinary occurrences. Your idea that complaining automatically results in being removed from the plane is frankly bizarre. If that occurred, far more flights would be delayed than are.
Flying coach certainly has its annoyances but being removed from the plane for complaining isn’t one of them. I’ve only ever seen one party of passengers removed from a flight (in many hundreds of flights) and they were being total assholes. The rest of the passengers cheered when they were booted.
Meh. As far as airline screwups go, inadvertently moving someone from seat 15D (exit row aisle seat) to seat 15F (exit row window seat) on the same flight is about as trivial as it gets.