Fuck no I didn’t you asshole. I had exactly 5 fucking minutes to stop in this store and grab a few things I needed. I thought, “What the hey, I’ll pick up this and this too”. But noooooooo, because you assholes have to move every goddamn thing on the shelves from one side of the store to another on a regular basis, I spent all my time looking for half of what I came here for. Thanks for fucking nothing. Not naming names, but this place rhymes with Grader schmoes.
What the fuck. I suspect all the highly educated whiz kids must think that this keeps us consumers on our toes and makes us buy more, but holy fucking shit on toast points, all it does is piss me (and by the smile and nod of the guy behind me in checkout) and other people off. As if life isn’t annoying enough.
Rant over, imma go look for my meds.
I moved them to another shelf.
Yeah, that’d be about right:smack:
“Still looking for universal love and compassion…” (sigh)
I thought this was going to be a rant about them always asking that question. It sounds like you actually needed their help in this case, and I bet if you had just told them that they could have easily told you where to find the thing(s) you were looking for.
“I didn’t know it would be so crowded! Gonna need more ammo.”
Twenty dollars, same as downtown.
If you are in a shop that asks this question, don’t get stuck behind Bono. You’ll be there for days.
Yep, fully support this rant except my experience is usually slightly different.
I go into the store to find a simple hardware, plumbing, etc… replacement part. I have already researched it on-line to see if they carry it and if it’s available but can’t find it on the shelf. Finally, locate staff 67 aisles away then escort them back to section where part should logically be, especially since there are similar parts located there. Staff member seems more confused than me. I pull up the website on my phone to show them and give them the SKU, etc. The punch it in their 286 green screen, they confirm they should have it, then take me on a trip to the far corners of the store checking behind doors and boxes. On some visits they actually do find the item hidden in some other department because of some remote association.
If they can’t find it, they resort to their “expert” help skills, and suggest some useless fucking alternative that either won’t work or will have me repeating this same exercise within a year.
When the cashier asks me, I either say “Yes, eventually”, or “No, but thanks anyway”
We have a large, well-known chain here in Canada (that may sell tires) that is almost constantly store rearrangement mode. No matter the time, day or season, there are always staff moving shelving, displays, and skids of product from one end of the store to the other. It’s almost like a make work program for employees.
LOL, and it won’t last either…
I’ve had great luck with Home Depot’s mobile website telling me exactly where in the store things are. Given that I hate using my mobile phone casually, I wish I could figure out how to achieve this on their desktop site.
I don’t see many people carrying their desktop around with them. 
Store cashier here. I know the categories for each of our aisles. If someone asks where something is, the rule is to say “If we have it, it would be in aisle 7, kitchenware.” We know that once someone gets in an aisle, they will probably see something they want to buy.
Damn inflation! It was ten bucks when I was in college.
I sympathize with the experience and generally hate the timing of the question. By the time I’m at the register it’s too fucking late people. I’ve looked, I’ve not found, and it’s time to go. People in line behind me are not going to be happy with me tying up the process further. I am certainly not turning around and heading back into your little retail hell to try again. By now, I want to GTFU.
The time to ask me is when I am trying to collar one of your happy asses in the aisles and you are actively dodging me like I have Zika and you might get it if we talk. I’ve a few decades of retail clerk hunting under my belt. I will catch you. You will answer me.
At the register, my answer is “yes” or “no, but you don’t carry it.” Moving on.
Yeah, it tells you where it's supposed to be....
I don’t want to single Home Depot out because I’ve had the same experience at RONA or Lowe’s.
And where you can expect to stand for 15-ish minutes while a guy in an apron checks in the back and finds out, whoops! We actually have zero of those in stock, not 33.
Thing is, I don’t “shop”. Shopping to me is more like a commando raid, where my objective is to get in, accomplish the objective, and get out clean. Yes, of course, if I find a helpful employee, I’ll try and be patient while they figure it out. But one of the reasons I go the the store I (sort of) mentioned is that they’re not so huge that a quarter mile hike isn’t required to cover a few simple purchases. Playing “guess where we put it this week” is not part of the raid planning. As Sunny Daze pointed out, I’m not going to make everyone suffer while the cashier runs around, or rings their bell to try and locate missing items.
I’ve been a retail clerk in my younger days and I know there are canned phrases that you are instructed to say, but I gotta agree with the OP-- this one makes me nuts. (And I always answer “yes” when the clerk asks me, because retail can be tough.)
But what I want to say is:
*Find everything I was looking for?? NO! I’m going to be 68 years old next week, and I WANT my 25-year old body back! I want civility to return to public life! I want my old dog to be able to walk and play again (and that’s not gonna happen). I fucking want a good night’s sleep! I want to meet a man who will love me like my late husband did before it’s all over. I want the Republicans to give a rat’s ass about people who are struggling, broke, and scared without punishing them for being in those circumstances! I fucking want World Peace!There’s a LOT I want that your stupid establishment can’t help me with!" *
But I’m always polite because retail is hard. Worse if your feet hurt.
Bingo!
Then they use the same software to tell you that luckily there are 3 left in stock in another location clear across town!