Does you use SalesLogix?

Does anyone here use the software SalesLogix as part of your job? We have been using it - we bought the software and have gone through two different people to customize it for us. It seems to be a bit of a hassle - much like amputation seems like a bit of a cut. I love the overall projection of what it could do for us, but getting it there seems to be a laborious as childbirth.

Anyone that has any SLX anecdotes or similar tales of woe would be appreciated. I’m not looking for technical advice, just some glimmer of hope that it can work well for someone.

Thanks!!

Rez