IANAP, but I volunteered for a year on a suicide hotline, called The Samaritans. From the training I got and the many calls I received, I believe this is a huge over simplification of the types.
There are many, many different actions of people seriously contemplating suicide. Some brood alone and contact nobody, but most exhibit signs of needing help, either directly or more subtely.
Sure there those who either threaten or try suicide (hoping it won’t work) who need help. Many times their actions actually do suceed, but in any case they certainly need professional help.
Many who are serious exhibit all sorts of actions, too many to even list. Some brood, plan it, and actually carry it out without letting anybody know, but the majority exhibit many signs that they need help, or are going to try it. That is why the suicide hotlines are so helpful. Some who called us had psychiatric problems and just needed to talk, and we spent all the time they needed even though they were not really planning suicide.
Then there were those who really were planning it, and called either out of curiosity, or because they were going to do it. The main thing we did was never, ever, try to talk them out of it, as they would likly hang up. Our only methodology was to let them they could talk as long as they wanted. We would only sympathize with them (never saying “I know how you feel”) and try to get them talking. It is amazing how, if they really talk it out at length, they then never do it, or ask how to get professional help. We had a long list of doctors or agencise that we could refer them to.
Many people would call several times over a long period of time. Some were really suicidal, others not, but all felt better that they could talk to an anonymous person about all their troubles. So many said they could not, or were afraid to talk to family or friends, as all they got was lectures, rather than realy sympathy.
Some were silent callers. Pretty weird, the phone would ring, we’d tell them who we were and ask if they were planning suicide. Then they never talked. We would never hang up, but every few minutes we’d say, “We are still here and want to help. If you feel like talking, please go ahead, but you don’t have to.” Sometimes this went on for an hour and they’d hang up, sometimes they eventually would get the courage to start talking.
The very first thing we would ask, and most people are afraid to do it, is whether they are planning to kill themselves. If the said yes, or maybe, then we asked if they had the means to do it at hand, a gun, poison, etc. If so, then we would urge them to stay on the line and talk about their problems. After a while we would ask if they wanted a referraal to a pro, but most said they did not, and some would talk for hours.
The amazing thing to all of us was how effective it was to let these people talk it out. Many, many finally told us they gave up the idea, or wanted to talk to a pro and we gave them referrals.
We were absolutely taught never, ever to call police if we knew who they were. If we ever did this when they did not want it, the word would get around and people who needed us would no longer call. We told them at the begining that we would never do this if they did not want it, but did ask early on if they would like an ambulance or the police to come and help. We never told them not to do it, as that was why they called us as they knew we would not do what their families might, and they did not want to hear.
The very worst thing that could happen is that somebody actually did kill themselves while still on the phone. Thank God that never happened to me. Nevertheless, i finally burned out after a year (one night a week) and quit, as it was just too depressing, despite being to help many people.