A guy I know moved into a home a couple years ago.
His kitchen faucet recently broke.
He went to Home Depot and bought a new one, installed it, and put the old one in the box and returned it for a full refund for the price of the new one.
I really can’t even believe I’m asking for opinions on this, but I’m really astounded, and more astounded at how unabashed he is about it.
Can anyone justify this?
He said that the original one (which he didn’t buy and doesn’t have a receipt for) had a lifetime warranty. Does that change things at all?
No. He’s a thief. And this is one thing that drives people who do home improvement projects or are contractors BANANAS - my husband has been the one who ended up on the receiving end of a piece of crap like this - sometimes these things go right back on the freakin’ shelf once they’re returned. It SUCKS!!! :mad:
Unethical! He sounds like the type of person I hate, always trying to get one over on the “man”.
Always thinking that he can get something for nothing. His type end up costing all the rest of us more money in the long run.
And when they brag about it, it just makes me want to rip their head off.
What a loser.
Fuck those huge faceless corporations, paying their employees shit wages and no insurance. What’s that, one less ivory backscratcher for the CEO this year? Boo-hoo.
But yeah, totally wrong.
He’s a thief and an asshole. The box will probably be put back on the shelf and some poor sap will come along and buy it, thinking he’s getting a new faucet. Then he’ll have to convince Home Depot he’s not pulling a scam.
As for the lifetime warranty, why didn’t he contact the manufacturer about a replacement? Because he’s scum, that’s why.
Also, that he was “wronged” because the faucet with a lifetime warranty failed.
Also, apparently it wasn’t so wrong because it was easy to get away with.
He told me, “I’m going to sign your name to the return slip”.
I said, “go ahead, you’re kind of missing the point if you think that by not having your name attached to it makes it all right.”
Anyway, not that I really expected any dissent on this issue, but I read a piece at washingtonpost.com about “return fraud” and there were people seriously arguing that it was all right, because “they design products to fail after the 90 day warranty anyway.”
Man, I swear the comments were at the end of this article YESTERDAY, but they’re not there today:
So, why is it that the guy who used this faucet (that had a lifetime waranty) for a couple years and takes it back to the store gets chastised, but the Doper who lied about never putting water into the fishtank a few months ago gets praised?
What’s the difference? Time of use? That the fishtank was not what the user expected, but still used it anyway? The way it was returned?
Again, IIRC, the Doper who took the fishtank back to the store was commended for lying to the clerk about its use. How is this different than this guy decieving the company differently?
A couple of months ago I went to Wal-Mart after my night class to get some detergent so I could wash my uniform for the next day. Got home around midnight, started the washer, went to pour in the detergent and…someone had used the detergent and filled the bottle with water. Sucked to be me that night.
Re: the OP, how the HELL did that return happen!?!?! I mean, I had the faucet that was in my house replaced a few years ago, and it looked it’s age!?!?! Didn’t the clerk LOOK at it?!?!
He’s a jerk. And his logic is *completely *bogus. The warranty on faucets is not, to my knowledge, transferable. Even if I bought a faucet today and sold it to him tomorrow without opening the box, and gave him a receipt, the warranty is void unless sold by an authorized dealer.
The precious owner of the house had no authority to transfer the warranty.
Sure what he did was dishonest, but the store has their share of blame for accepting the return. I’m sure the guy at the return counter had no authority to refuse it. And if he had, a manager would have probably insisted he accept it.
That also explains the WM detergent incident. Corporate doesn’t give a rat’s ass if this kind of crap happens as long as the “customer” is happy. Or, in the case of WM, the “Customer.” Yes, they capitalize it a lot. gag Even if said “customer” is actually a thief, they don’t seem to care. These are the same people who try to say that employee theft is the biggest reason for shrink, while they have policies that let people walk out the door with $1200 TVs.
This reminds me of a friend I had a few years ago. 4 of us would eat lunch once-a-week. One day, we ate at a deli (the kind where you fill a plastic tray with any of the 100+ items that they have). They charge you a price per ounce. As we were leaving, he grabbed a bag of chips (which I didn’t see, but my other friend did).
Friend: “Didn’t you forget to pay for those?”
Ex-Friend: “They over-charged me for my food, so now we’re even.”
Friend: “How did they over-charge you? They use a scale.”
Ex-Friend: “I saw the lady’s thumb on the scale.” :rolleyes:
That was the last time that we ate lunch with him.
WTF!!! He told you he was going to do something you knew was dishonest, and told you he was going to do it in your name and you don’t care? I would have called the Home Depot and told them of his plan, myself, so they could have him arrested. Not just because he was stealing and deserved to be caught, but because he was involving MY name and my reputation. I can’t believe you sanctioned this in advance.
I would have called the Home Depot and told them of his plan, myself, so they could have him arrested. Not just because he was stealing and deserved to be caught, but because he was involving MY name and my reputation. I can’t believe you sanctioned this in advance.