(He asks as he finds himself awake at 2 in the morning.) If so, what did you do about it?
My government job inherently involves some degree of stress and unpleasantness, but it is (IMO) quite well paid, very close to home, and supports what I consider a very comfortable lifestyle. The position is generally given not inconsiderable respect, my office is nice enough, good bennies, flexible hours, some work at home, etc. Lots of leave - tho the past couple of years I’ve been losing hundreds of hours of leave in use-or-lose. Given a minimal amount of support, the expectations are very doable.
I’m 55 yrs old, a gov’t lifer. Throughout my career I have always been one of the top producers in terms of both quality and quantity in every position I’ve held in every office I’ve worked in. I don’t consider myself to have ever been a complainer, and I have not thought well of those I perceived as complainers and poor performers. “Just shut up and do your job” has been my only slightly tongue-in-cheek mantra.
Sure, I could quit. I’m not eligible for early retirement. I guarantee I could not find another job anywhere near my current pay/conditions. In 10 yrs or so, I’d have fine retirement. But - to be completely honest - at this stage in my life I don’t know what I’d do with myself if I didn’t work at all. And it would require some effort and sacrifices to replace my current earnings or go without.
The problem is largely the support staff - or increasing lack of it. As good as I am at my job, I simply cannot do it without sufficient staff and management support. The best staff and management keep getting promoted or transferred, and not being replaced, leaving us with fewer staff, a greater percentage of whom are seriously lacking in skills or temperament.
At a meeting 2-3 weeks ago, I expressed my concerns that I did not know how I could meet the office’s and my personal expectations, given existing support. We had just been informed that our best (of 3) supervisors accepted a promotion elsewhere, and one of our best staff had been promoted into a new quasi-oversight position. Since then, one of our best remaining staff - one of 2 in a key position - accepted a transfer. And the remaining person in that position is incompetent. Our office has fewer than 1/2 as many staff as when I started my current position 5 years ago, yet office and per employee production expectations are the same.
My job requires the processing and disposition of a large number of matters, each of which has to pass through various hands before the end product is reached. Each day, i encounter many instances where folk simply dropped the ball, or ignored clear instruction. I wouldn’t mind working harder and harder if I were one piece in a well-oiled machine, part of a group effort that was achieving laudable things. But instead, I find myself working harder and harder to do what is supposed to be other peoples’ work, resulting in less and lower quality work on my part. And the public, whom I’m willing to work very hard to serve, is being ill-served.
I don’t know how much I blame my immediate office management, as they are very constrained in their ability to hire and replace qualified staff. On the rare occasions that we are allowed new hires, we are generally required to hire veterans, not the most qualified candidates. Of our last hire of 5 vets, charitably 2 are minimally qualified, and none are excellent. Office management does not get support at the regional or national level. (I ran an office like mine for 1.5 years, so I have some idea what they are up against.)
So I’m sitting here in the middle of the night wondering what the hell I’m supposed to do about it. I’m thinking about speaking (more) with my office management and colleagues, and expressing my experiences and concerns in writing with management and those higher up. This post - in large part - represents a very initial effort at getting some of those concerns down in writing.
Realistically, the one thing I’ve decided I CAN do is to lower my personal expectations in terms of output quantity. Believe me, I’m already turning out poorer quality work than I ever did before - and working harder than ever to do so. Of course, if I take that route, I wonder about the extent to which I need to take steps to cover my ass. I’ve seen folk in my position do WAY worse work than I for years without repercussions, but given my nature, I’ve always tried to at least meet expectations while causing as few waves as possible.
Well, this is way too long. Thanks anyone who has made it through this far. Maybe I’ll read for a while before trying to get some more sleep before heading into the office…