Ever wonder why some of your stuff delivered by FedEx is busted up?

Yes, personnally, in some instances, I would, even if it delayed the delivery. It could be a niche market. Or more probably, it would be a paying option that some people would use in some cases.

Most charitably, I’d say he’s making the error of arguing from the particular to the general, talking about the “realities” of shipping based on limited observation of an extremely untenable operation. The simple facts are that shipping is an extraordinarily competitive business, and any outfit that tolerated willful destruction of packages would quickly go out of business. While it’s possible that the general morale and morality of a company might degenerate that far, the conditions would have to be as such that practically no-one had any real interest in or expectation of remaining employed there in the immediate future.

Practically, though, I credit his account about as much as I do the many people who claim to have insider’s knowledge of McDonald’s outlets and then claim absurdities. For example:

Now, I don’t doubt that people have witnessed fairly horrible things at Micky’s – but egregious outrages like worms or maggots used at “filler?” I’ve heard it often enough but I don’t believe it because some twat who spent a summer as a fry-monkey swears that it’s true. It ain’t good for business, so it ain’t happening.

Same deal with wanton, willful destruction of property that takes place with the complicity of coworkers and management.

Yeah, stuff gets handled roughly in the normal course of operations. Sometimes time pressures result in snafus like a forklift driving a skid of packages into a steel beam at speed, with catastrophic results. Nobody likes to see it happen, but it does. There’s just as much pressure to limit damages as there is to work at a superhuman pace – because the market demands it. Any company that can’t compete on both those points is doomed.

People who represent themselves as an authority and claim that it’s a regular thing for shippers to break up your shit for their own personal gratification, or that a fast-food patty is 15% nightcrawler – they’re usually just talkin’ smack out their ass to be provocative. Or maybe because they resent their (former) employers and wish to damage their reputation. Claims like this are bound to be met with skepticism by anyone who has a reasonable amount of familiarity with the industries.

You should study the history of liability for international cargo damage and loss prior to about 1924 when the Hague Rules came in. Totally unregulated free market, dozens of competing lines, and the standard was to accept zero liability for loss or damage under any circumstances.

I do not now, and have not every, advocated a “totally unregulated free market”.

Not particularly relevant to my point, although that may not have been clear. There were heaps of entrepreneurs competing for the business. It made no difference to innovation and service in ways relevant to the subject of this thread.

(voice of sad experience) If someone is shipping a box of nightcrawlers make sure it gets on the next bus to its destination, and not just because the customer paid extra for express service. If the box gets misplaced in the bowels of an unairconditioned terminal the place will soon smell like the bowels of something else. The same with blood; you don’t want to be around when the dry ice all sublimates. It’s hard to say which smells worse when it rots, blood or worms.

Yeah, good points. I worked at a fast-food place (Subway) one summer, after having lab tech training which made me a fair expert on bacteria and contagion, and there was nothing wrong with their kitchen or their food at all. Well, the assorted cold cuts and salami is basically nothing but fat, but the cleanliness is probably better than my home kitchen. The U.S. may be significantly different than Canada in these respects, but I doubt it.

No, wait, there was one issue - the subs that simmer all day (meatballs, steak) - those were a little dangerous, being basically incubated all day, just the way bacteria like it.

As long as it was kept above ~140 degrees F., it’s not a problem.

Nicely tied together. :smiley: