So I have been trying to start a new account on Facebook and after I get everything set up proper I tend to leave it a few days (not much of a daily user), but when I go back to it I get this page that shows “suspicious activity detected” (even though I haven’t done anything). Then they lock me out and ask for personal information to get back in. I’m just getting the feeling like maybe this new security measure is a bit too far (I mean I didn’t even use the account after I made it so how can there be suspicious activity?). Now it’s been days and I I can’t get in, has this happened to anyone else?
I ran into this a year or so ago. Every time I signed in, suspicious activity was detected at the same time I signed in. The “help” options are useless, and circular (i.e. further help goes back to the original topic list). There is no way to escalate or get any kind of individual response. Never found out why this started, never was able to get it fixed. This led me to do what I had been considering anyway: I completely departed Facebook. It is amazing how liberating that is. I was a fairly light user, but still got a nice bit of time back I didn’t realize I was wasting.
It was mainly one particular device (iPad) which suffered from this - I had fewer issues on pc.
This is really starting to sour my experience with it. Even providing my real face didn’t get it unbanned or locked and I can used new emails. I even sent my drivers license as part of one of their ids to confirm it’s me.
You are right about the help options they are practically useless. They tell me nothing about this and it doesn’t help that Facebook has no phone number or live support to help with this (which is weird).
Maybe they’re tracing your IP address and see that you are making multiple accounts?
Wouldn’t a lot of people in the same household, have accounts. Seems like a pretty routine thing that one IP would have different accounts from a single family.
Why would you do that? Is using Facebook more important than your privacy and security?