McDonald’s: (in drive thru): “can I get a receipt please?”
::handed a straw::
“I’m sorry, I need a receipt please…”
::handed a napkin::
"A receipt. receipt.
::handed a fork::
“May I speak to your manager, please?”
::handed ketchup packs:: sigh
Arby’s: I ordered a grilled chicken sandwich plain with only Swiss cheese. The first time, I get a GCS with everything on it; no cheese. The second time, I get a GCS plain with American cheese. The third time, a GCS with everything and Swiss cheese. They get it right on the fourth try.
Del Taco…I must be the only one here who has a reverse problem: I don’t want any hot sauce; when asked, I say so. I get home, there’s, like, fourteen packs in the bag. This starts happening so frequently (the wife and I wonder what we would get if we did want hot sauce) that we start saving the packs. After accruing about eighty packs, I go inside, order food and then dump the packs on the counter: “Ohh, and no, I don’t need any hot sauce, thanks.”
Yeah, I got a million stories…I already got into my KFC tale earlier here. Don’t make me talk about pizza deliveries…
LoL I work at Burger King and this is making me laugh so hard!
Yup nothing like a customer ask for a whopper and then having them pay for it and then bitch about them saying they wanted a combo.
“No you didn’t sir you asked for a whopper.”
“I said whopper combo!”
And since the customer is always right (even if they are moron inbred fucks) you have to do an overring and rering up the order and then the person behind that person is pissed because it took so long.
After the 43rd time of that happening you just make sure if they wanted to combo or just the sandwich.
You wouldn’t believe how many times I figured that someone didn’t want to be helped and then they cop an attitude because they weren’t helped.
Excuse me you idiot I am not going to scream across the damn restaurant because you want to stand 43 feet away from the counter.
I can’t wait till I go to the navy. Some people shouldn’t be allowed to function outside of their home.
Sort of related, it’s a pizza delivery story. poopah made me think of it, and i want to hear his stories…
I was almost broke. I had just enough in the checking account to buy a pizza. I did. I didn’t even have enough to tip the guy. He leaves. I hear him squealy peel out the parking lot and around the corner yelling ‘cheap bastard’ or something like that. I called the number back and told them I didn’t want to order pizza from them again. I was told that they’d send me a free pizza. ‘No thanks, it’ll probably be that guy again.’ Never ordered from them again. I think…
I’ve worked fast food before, and tend not to eat there unless I have/need to. I understand everyone’s view on things. Last weekend, my dad comes up, wants to eat jack in the crack, er, box. We go in. We stand there. We stand more. Someone finally looks out and says, i’ll be with you shortly. Some customer starts yelling for help, but everyone is non existant. I thought he was trying to cut. I tell my dad we need to leave. He stands some more. We leave. We were probably only there for 4 mins, but that’s a long time when someone is ignoring you. We went to my fave deli and got some good food. and good service. yum.
Reminds me of a pizza story a good friend of mine told me. Apparently his son is alctose intolerant. They were at Little Caesars and specifically ordered a pizza with no cheese on it so their son could eat it. Now you would think that an order as strange as that would be noticed by the pizza assembly crew… but apparently somone thought it was a typo or something on the order receipt and gave them a pizza with cheese. They then had to return it, make a big deal about how this has happened twice before and the same thing happens, then after 30 minutes, they finally get their correct pizza. This friend would prefer not to go to this place ever again, but the rest of his family keeps convincing him otherwise.
On the bright side, I was working as a vendor, and had to hit a Rax restaurant about 4:30 in the morning. Some weeks I made several dollars just picking up the change at the drive-in window. Not that I actually EAT at any of these places now.
There was this guy who worked at the college cafeteria Taco Bell named Julio. He was always high, so he made the best fuckin tacos (high people make better food, fact). If you ordered no lettuce, he’d fill the shell full with meat and then cram some cheese on it. He made up for the lack of lettuce. Last I heard, he got in an argument and hit his boss with a ladel, so he went back to jail (all the staff at our cafeteria are on work release).
But Taco Bell restaraunts (as opposed to food windows in the caf) are stingy as fuck. If you ask for no lettuce, you get a tiny little line of meat, almost like you could snort it, a smattering of cheese, and a big open void of a stale shell. Dammit. And if you ask them to actually give you a full taco’s worth, they charge an extra .20. If you want extra cheese, .20, extra lettuce, .20. Huh? If you order extra lettuce, you pay .20 more. But if you swap the lettuce you’re given for meat, it’s still $.20 more. That don’t add up. Dat ain’ good math.
Damn I miss Julio. He couldn’t speak one word of English, but he made some good fucking tacos. Damn.
Something else that bugs me is when the people at Subway don’t put the cheese on up down up down, instead, they put it all one way and overlap it. Or when they try to put the cheese on TOP! This is NOT Goodcents, dammit!
If you can’t afford to tip, you can’t afford to orderfood/eatout.
Sorry, but some of those people are dependent upon tips, because the bosses aren’t recquired to pay you enough (why do so many waitslaves make less than minimum wage?)
Because of tips! Those pizza guys have to spend tons on gas and maitenance on their tips. Please, tip the next time!
It happens, and one time when I was young, I didn’t tip because I didn’t realize I didn’t have enough until AFTER I ordered it!
I felt really bad.
I used to live on tips too. I also really don’t think that someone has a right to call someone a cheap bastard for not tipping. I certainly never did. I was getting paid an hourly wage to work, tips were the bonus. So, it was a crappy hourly wage. You were expected to get tips. It still doesn’t give you the right to demand them, or be a jerk if you don’t get them…
Anyway, I have to admit I don’t usually tip the delivery people a lot. Of course, there’s usually a delivery charge, so I figure that covers part of it.
There isn’t much that I really hate about fast food, if there was I might actually learn to cook. The one thing I can’t stand is when the people who are paid to listen to your order, actually paid to listen to you, interupt you halfway through ordering a whopper to repeat your order and then ask “Will that be all?” No! It won’t be all! If you were listening to me like you’re paid to do you could understand this. Okay I’ll stop ranting now, it’s bad for me.
All of these problems are attributable to two sources: out-of-touch management and horrible employees. Most of the stories here are testament to the latter. Some people just lack the communication skills and common sense to be efficient workers. Either that, or they don’t care enough.
To be fair, McDonalds has this fixation on suggestive selling. Chances are, the cashier had it drilled into him/her to push the combo meals. Same with the apple turnovers. I’ve gotten dirty looks from managers who felt I wasn’t pushing the combos/dessert stuff as much as I should be. Screw them; I listened to the customer. But it hurt me during my reviews.
The one I worked at was worse: one for the six-pack, two for the nine, and three for the twenty. You’re right about the 25 cent extras. I thought this was disgusting. I’m surprised they didn’t charge for cream and sugar- God knows they were going through boxes of the stuff every morning.
I could handle the low pay, my idjit co-workers, and the insane busy periods. What I couldn’t put up with was all of those things combined with the the out-of-touch management I mentioned. I quit and walked out with a smile on my face on my last day.
I can’t see how hard it is to make a special order. My SO cannot eat onions, they make her sick. So when I order a quarter pounder or whatever and say, “no onions” I’m saying that for a reason! I’m not saying “no onions” just to make your life more difficult or to force you to make me a fresh hamburger, I’m specifically requesting no onions, because she can’t eat onions! Stop putting them on the burger when I ask you not to!
Burger King seems to be the only place that actually hears the words “no onions” over the drive-thru speaker.
My latest source of frustration has been my beloved Dunkin Donuts. I realize that with the economy being what it is, finding good help for fast food wages is tough, but come on people.
My typical order in the summer is “A medium iced-coffee, cream only, and a toasted sesame bagel with butter.” Enunciated with such clarity that some people accuse me of having an attitude.
Invariably I get sugar in my coffee, or a bagel that maybe was placed on the same counter as the toaster but definitely not in it, or some other inconvenience. If I complain I get the “but you asked for sugar” look. Yes little teenager, I’ve been drinking coffee for 25 plus years with only cream and today I slipped and asked for sugar.
You can see the indifference in their eyes. Yes I know work sucks, well kids it only gets worse from here, especially if you keep that attitude. I spent a few years at a BK making squat but I actually did care. I had fun too, they are not mutually exclusive tasks.
(BTW, asking for fries with no-salt at BK is a great way to make sure you get hot fries. They have to put down a fresh batch, clean the scoop, etc… really pisses them off. Then of course, ask for salt on the side. It takes time, but it’s worth it when they’re not busy and the fries can be tied in a knot. Also, ask for your burgers “ROB” - right off the broiler.)
pcubed
all the sugar, twice the caffeine of diet-pcubed-free
