Fax using calling card

I know this might be impossible to answer without particulars, but I am hoping there are some general rules.

I want to send a fax, using the office panasonic fax machine, and an international calling card. I have thus far been unsuccessful. Are there ways to do this that generally work?

What happens when you try? Which country are you faxing from and to?

I am trying to fax from the US to Italy. If I dial my calling card access number, PIN, then the Italian number, starting with 011-39 it won’t go through. If I dial just the calling card number, wait for the prompt, dial the password, then the fax machine doesn’t dial the extra numbers.

What I need is some way to dial the calling card access number and PIN without the fax machine “knowing” about it, then dial the international number and feed the papers through.

It’s hard without knowing the exact layout of your machine - but here’s what I’d suggest:

Press the “Off Hook” button. This should give you a dial tone.

Dial the toll-free, the card, the pin, and the international number.

When the overseas fax answers, push “Start” to send the fax.

Did that work?

It worked until the fax was supposed to send. It scanned, but did not communicate.

Are you sure you’re dialing the destination number correctly? Many times, people forget the “drop the leading 0 in the city code” rule. So, if you’re dialing the 011 (International Direct Dialing Access Code) then the 39 (Italy) and 06 (Rome), you’re doing it wrong. The 06 for Rome is what you would dial if you were actually in Italy outside of the 06 area. What you would need to do is dial 011-39-6-then the rest of the number.

Addendum on edit: Some fax machines (at least a few years ago) were set up to scan immediately any kind of connection was made. That included the “We’re sorry, the number you dialed does not exist” blurb.