I was tracking a shipment, was excited to see that it was out on the truck for delivery today!!!, but just now, instead of the “delivered” message I expected to see, I saw
Note the location. “Lansing, MI”
as in “Michigan” note that today is Jaunary 9. As in “fucking middle of winter in Michigan”. Here’s a news flash for ya - it snows during Michigan Winters. I’ll grant you that there’s a “snow event” (what, is there a red carpet, too?) today, but as you can see, areas south of I94 -ie WAY SOUTH of Lansing are expected to get most of it
I mean, there’s barely a couple of inches of new snow from today. So, unless Fed Ex delivers in a camero or a VW bug, there’s no fucking way in hell they should be detered by a mere couple of inches of snow. I drive a little (looks at registration) Geo fucking PRism, and I had no trouble. Note, too, that the actual delivery address is some 20 miles northeast of Lansing, where even less snow fell.
Buncha wimps.
:mad:
Absolutely! Now they know where I work, so all my FedEx ground packages go there, even if my home address is on the label. Even if it’s a bright sunny day, lately. Not sure how I feel about that - it’s convenient if I’m actually at work, but I’m not at the office every day. Now, UPS will usually call me and ask if it’s okay first before taking it to work or dropping it at the local PO, which is more polite.
But come ON guys, it’s your *job *to deliver packages, right? DHL is even worse - they just throw it in postal mail in Denver. Takes for-effing-ever. There are some online companies I won’t order from anymore b/c I know they’re going to use DHL.
I once got that delivery exception message from UPS for ‘weather’ when it was a perfectly clear day. They just didn’t want to drive all the way out here.
Just my opinion, but if you didn’t pay for premium next-day service or something, UPS & Fedex consider your package lowest priority and will delay for any old reason. I’ve seen my packages “on the truck, out for delivery” many times and not received them for a day or two afterwards.
I also like how if I didn’t pay for next-day service, my package will still get from Timbuktu, Mali to my town in 24 hours, but will then sit in my local distribution facility for a week.
FedEx and UPS’s ground services are day-guaranteed, too, you just have to look at a map to figure them out. If you ship from Florida to Georgia, it’s guaranteed to be delivered in a day. Florida to Virginia is guaranteed delivery in 2 days. They may advertise 3-5 day delivery but you can easily find out what will really happen.
There may be exceptions (like weather) that don’t fall under their guarantee, just like there are for express shipments. They shouldn’t leave anything at your local facility “for a week” though.
Oh, yes they can. it’s all what the guarantee is. If they say ground is going to be 5-7 days, I’m confident I’ll get it by the 7th day, but I can also check online and see it got to my local facility in 24 hours, and sat there until that 7th day. Delivery within 7 days is what I paid for and agreed to, so I’m not complaining about that, it’s just frustrating to see they’re holding it until day 7 when I’m pretty sure they could have delivered it sooner.
I don’t see that with the USPS so much. If I send something with a 3-7 day delivery time, if it happens to get to my town on day 3, they’re more likely to deliver it on day 3, and I get to feel lucky, although of course I don’t expect to get it on day 3.
They are just as adept at botching next day air deliveries as they are ground.
In fact, air deliveries can get really screwed up because of their hubs in Kentucky and Tennessee.
Say I want to ship a package next day air to San Francisco from Los Angeles. The package will travel through the hub before coming back to the west coast. Although it may be sunny throughout this fine state, some rain in Knoxville or Louisville might keep the package from getting there on time.
Also, as a point of conversation, both UPS and FedEx do not guarantee any deliveries for the entire period between Thanksgiving and Christmas. Not a few days, the whole fucking month!
I was screwed into an agitation three-way with FedEx and UPS last week.
I buy energy drinks by the case, because no one around here carries my kind. I buy from the company directly. Fedex is their delivery service. They left a 30lb case of drinks randomly on the back porch of one of my neighbors instead of at my place, but they can’t remember which one. They told me I have to file a theft report with the shipper. Shipper won’t respond. I’m out the money and the shipment, and FedEx won’t do anything despite the driver admitting he misdelivered it. In their mind, it’s theft. Even though the driver admitted fault, the company won’t. I was on the phone with them off and on for two hours.
Two days later, my neighbor knocked on my door. He found the package addressed to me on his back porch, when FedEx had claimed they left it on the ground near the front of the house when I spoke to them. They had apparently driven all the way down his driveway, all the way around to the back of the house, and just left it there. He found it a couple days later. He was kind enough to bring it to me. All the labels on everything were correct and clear as day. They just didn’t bother to look at the house numbers.
Then UPS left a book for my ANOTHER neighbor on my porch. I tried to bring it to her twice but no one was home. Finally I called UPS to pick it up since it was their job to deliver it. Three phone calls and three days later, I still had the fucking book. They kept swearing they’d pick it up. I finally left a note on the neighbor’s door and she came and got her book.
I give up.
At least I have trustworthy neighbors.
When I bought a Keurig coffeemaker last summer, FedEx refused to deliver and updated my tracking number with ‘wrong address’. The right address was on everything so I called them. The lady on the phone tells me that the driver says my street doesn’t exist… despite them having delivered something the week before without event.
UPS couldn’t find my house on Christmas Eve, nor could they the day before when it generated the exception for “address clarification.” The dispatcher was confused by this, considering we get packages from them every other week and they’ve always been able to find it in the past. She lives in the same town as I do and couldn’t figure out how he could possibly not find it. Fortunately, he managed to “find” my house around 7pm.
Yeah, it was great with me too, considering they told me that it was the same ‘regular driver’ that always did the route I’m on, and I receive packages fairly often from both FedEx and UPS. Yet the dispatcher said the driver told her MY ENTIRE STREET simply did not exist.
I’ve also stood at the front door after seeing them pull up, waiting to open it when they knock… and watched them slap a note on the door saying I wasn’t home without ever knocking. I’ve had to chase them down outside when that happened.
Looking out my window at the Lansing landscape, I have to say it isn’t that bad out. Maybe that blizzard we had yesterday could delay them, but the 9th was nothing!
On a similar note: A few weeks ago the postman drove down my driveway in the pouring rain. He then drove back up and left a note that he had attempted to deliver a package, but I wasn’t home…
I know this, because I was standing at the door waiting for him. (I was expecting a package.) I guess the rain was too much for him.
I think perhaps you have overlooked an obvious explaination: fed up with the fact that they are literally being walked on after your neighborhood was built on the site of a cemetary, the angry ghosts magicked your entire street out of existence. Don’t you tell me that they don’t have that sort of power, they did it to this man’s house. Either you were magicked away too and have no memory of the event, or simply weren’t home at the time. Do you have any nice psychic children on the block who might have restored your street? Anyway, he tried to deliever your package while the street didn’t exist. Happens all the time.
Where I live, Waste Connections, dba in my town as Papillion Sanitation, does this all the time, too.
The last time they pulled it, the snowplow came through 1/2 hour before their normal pickup time. I saw their trucks elsewhere about town, but my street was “impassible”.
It really sucks to deal with monopolies. I’m stuck with my garbage hauler and we’re all stuck with whatever delivery service our mail/internet-order shippers like best.