Um, I’ve had all sorts of financial issues, but I’ve never heard of anyone withholding results until they get money. They send a bill in the mail, usually. It might be good for her to understand that those records are hers and that legally they belong to her and an office has no right to withhold them. The money is a totally separate issue.
Are they withholding the results because she hasn’t paid? Probably a pressure tactic – if she’s their patient they owe her care whether she can pay or not. They’d have to formally dismiss her from their practice and that would be for FUTURE care.
If I were she I’d call the office manager of the organization (hospital, outpatient clinic, doctor’s office) and try to set up some payment plan. Usually someone who makes even small payments is considered sincere and not trying to get out of a bill. Thirty dollars a month for ten months should suffice if that’s all she can come up with.
Then I’d ask the manager to ask the nurse or doctor to report to her on the test(s) she had done. She has a right to a copy of the report (they can charge her a copying fee which would be nominal), whether positive or negative results. I can’t believe a medical facility would withhold positive results – that’s the way to a negligence lawsuit.
In my state we have an “Every Woman Matters” program through the Susan G. Komen Breast Cancer Foundation that helps women who can’t afford services. I bet there’s one in every state.
Central New Mexico Affiliate
8200 Mountain Road NE
Suite 220
Albuquerque, NM 87199
Phone: 505-265-4649
Fax: 505-265-4651
The American Cancer Society also is a good source for funding, arranging mammograms and other tests, or generally steering her toward those that can help.
Community hospitals and County General Hospitals have social workers that can answer questions and perhaps arrange tests and treatment.
A very good friend of mine has had two bouts of breast cancer and was given care by the County of San Francisco at no cost. Beware! There’s lots of paperwork.
Your young friend has a ton of homework to do and maybe hours of phone calls to make. Help is out there! If she’s not internet savvy perhaps you can help her with local searches. Concern about a life threatening disease is scary, and I’m sure her thinking isn’t up to par. There is a little something screwy about her story though, but I wouldn’t risk it.
I’ve been in her position and can say that despite that bad rap that the medical profession gets, once that diagnosis has been made the compassionate side of hospitals and the medical professionals come out. For the most part, they’re really on our side.
Good luck to her. Let us know how she’s doing.