I booked a hotel and flight with last minute.com and I’m scheduled to fly on the 27th of May – Friday – or so I thought. I just checked the flight on Flight tracker and it says the flight goes on 26th of May – in 8 hours time.
I’m freaking out. The hotel isn’t booked until Friday. While I could pack and be at the airport in time I don’t know if I can trust this information. the airline’s information service is closed.
I only noticed the bit in my email tonight about confirming the flight 72 hours beforehand so this could be my fault.
For future reference: someone booking a flight should get, somewhere in their ticket purchase confirmation, a “locator code” - a series of six characters (all capital letters or sometimes mixed with numbers) - that can then be used to look up the reservation at the airline’s website (to confirm it’s indeed still on) before using flight tracker to verify departure times.
I was having a probelm with the airline’s website as the only way I could find to get the information was to log on and it wasn’t accepting my email and the code. I shall phone them in the morning (UK).