My daughter and I are flying to London Saturday. Expedia found the combination of flights that would get us there in the time frame needed at the best price. Today my daughter gets e email with the final information (we made the reservations quite a while ago), and my daughter reads it carefully to find that our flight to Charlotte, NC, has been changed so that we get into Charlotte an hour after our flight to London takes off.
She calls Expedia, and of course they’re horrified, etc. She gets put on hold for a very long time. The guy gets back on, gives the new flight information and a case number. She also gets his name. He promises to email all the new information immediately.
You guessed it - no email has been received. It’s been an hour. Tell me it will all work out. When I get back next week, then tell me all the ways Expedia has screwed you!