Font set question in MSWord for Danish letters

Ok. I need to produce a document (in Danish) and obviously I need the three Danish vowels we lack in English: å, ø, and æ. I did the document with two fonts: Apple Chancery and Helvetica Neue Black. I did this on my Mac running OS 10.6.8, if that matters.

When the document was opened on a client PC for printing, the fonts were called the correct names (by MSWord on the PC) but were replaced with other spindly, generic looking typefaces. The Apple Chancery font was then located and installed, and looks fine, but the Danish letters are missing (they are replaced by other characters)! :confused: I need these letters.

Is there a solution to this? I am a Mac user and not terribly versed in the PC world.

I haven’t even investigated fixing the issue with the Helvetica Neue Black font, but I expect if I have similar issues the fix will be similar too.

Ideas? Suggestions?
Thank you in advance,

BB

You’ll either need to install those fonts on the client’s PC (depending on the format, this can be a real pain in the ass) or, more practically, you need to find a font in common between the two machines. I don’t know what versions of Office you’re dealing with, but here’s a list of the fonts installed in Office 2010. I would expect any of them to have those particular Danish characters.

Do the recipients need to edit the document? If not, print it to a PDF on your computer, make sure the fonts are embedded, and send them the PDF. The PDF file format was created precisely for this kind of cross-platform cross-language situation.