For the love of Christ: "Express Lane, 1-16 Items" Means ONE to SIXTEEN ITEMS!

So I’m in the Price Chopper, in the express line. Things are going slowly. Ahead of me is an old lady with two items. Ahead of her is a woman with a cartful of stuff. It sure looks like a lot.

When she gets up to the cashier, she takes out ten items of related stuff (five quarts of ice cream and some other frozen stuff) and then puts down one of those divider thingies. She takes takes out an additional fifteen items and puts them down.

(For those of you with poor math skills, 10+15=25.)

She then pays for the first bunch of items separately. By the time the old woman between us is grumbling audibly. Now she goes through the rigamarole of starting to pay for the second group. She turns to the old lady and says in a neener-neener voice, “See, I only have fifteen items.”

“No you don’t!” says the old lady angrily.

“Yes, I…”

“Ma’am,” I say politely, because this was stewing up to be an argument that would just hold things up longer, “you have 25 items, I counted. Would you please…”

“No I don’t!” she said. “I have fifteen. THEEEEESE things are for someone else. I’m buying them for someone else.”

Of course, anyone dumb enough to say something like this would not know that every decent and intelligent human on earth will immediately think the following:

  1. Oh yeah. They’re for someone else. Suresuresure. Yup, yup. A likely story.
  2. So fucking what? That still defeats the purpose of the EXPRESS LINE.

“Ma’am,” I said, “I’m sorry, but I only see you, and you have 25 items. Now, please…”

“I have fifteen! Those aren’t mine!”

I finally lost it. “Pay the lady and get the hell out of the way!”

She paid and got the hell out of the way.

Honest to fucking fuck. The purpose of the express line is to get people through quickly. “Sixteen items or less” means you have 16 items or less tha the cashier needs to scan. It does not mean you have 10 items for yourself, 16 for Mabel, 14 for Edna and 11 for Jane, it means YOU, the only person in line, have 16 items or less. It does not mean that if you have 29 items it’s okay because they’re all boxes of Frosted Flakes; if they have to be inputted 29 times, it’s 29 fuckin’ items. If you are A PERSON with more than 16 items, you don’t belong there. She knows that. EVERYONE knows that; she was just being an inconsiderate bitch and trying to get around the rule with a ridiculous technicality.

I find as I age I’m getting more patient with most things. Work-related things? No fuss; fix the problem, not the blame, no reason to panic. Family things? No problem, let’s find a solution. Baby’s screaming? Babies scream; just figure out a solution. Traffic slow? That’s what the radio is for.

But I’m getting LESS patient with one thing; people who are inconsiderate. I used to not saying anything to people to butted into line and did shit like this, but no longer. If you’re trying to take advantage of other people, you’re an asshole, fuck you, and I’m gonna say something.

Nah, that’s a reasonable reaction. You publicly called attention to what an ass she was being, but didn’t hold up the line for anyone else for very long.

Amen to that! You handled it better than I would have.

I also have discovered that I am less tolerant of rude people and stupidity in general. Like you, when I was younger, I’d just shrug and not say anything. Now, I say something.

I’m only just turning 44 this month. What’ll I be like when I’m 64?!

I went to the grocery store this morning. Had a decently full cart – probably about 30 items or so. I went up to the register bank, and there were two open: one express with nobody in line, and one standard with one person there unloading a massively full cart. Understanding the rules of society, I got in line behind massively full cart person.

I guess the woman working the express line was bored, because she called me over. Hey, if she’s willing, so am I. I go over to her lane and start unloading the cart.

We get about halfway through when a guy comes up carrying a basket with two or three items. “Oh, yeah…that’s 12 items or less”, he says to me with a sneer.

Now, at this point, I’m fully expecting the checkout lady to pipe up with an “oh, I’m sorry…I told him it was ok”. I glance over at her…nothing. Bitch was hanging me out to dry. What am I supposed to do? I quickly took mental stock of how much of a tool I’d sound like when I whined “But…she tooooold me I could…” when another woman opened a lane. “I’ll help you over here”, and off the guy went. He was in and out before I finished up, so he got the bonus of shooting me a dirty look as he walked past with his purchases.

I know it wasn’t the case in the OP, but every now and then, it’s not the customer’s fault.
Only 99.8% of the time.

The express lane signs in my local grocery store now say “About 12 items”, so as to not make the assholes who bring 38 items in to the line feel uncomfortable.

Your situation’s totally different. Indeed, sometimes, during slow hours, the express line might be the only one open.

The guy behind you, frankly, should have inferred from the lack of customers and available lanes that you might have been asked to go there. (And the checkout person should have said so, although they take a lot of shit, so that might discourage them from saying anything.) In the case I was in, there were a LOT of people in line before and after 25-item lady, and two non-express lanes in use.

Kick ass, let’s bitch about the grocery store again. I hate the fucking grocery store.

Actually no, I love the grocery store and it’s endless array of dinner temptations and snack variations, but I hate that they let anyone else in while I’m there. Like the lady in front of me in line who was upset because they were having to call a manager over for an out of state check. Who the white piping hot fuck writes checks out of state anymore? And she wasn’t that old. I can’t even believe that they accepted it. I would have told her our store policy was that she can pay cash, debit or credit, or she can hustle back to Iowa and buy food there.

Then there’s the people who come whipping down blind isles at a full dead four second forty yard dash sprint and then act miffed when they smash into your cart. Watch where the hell you’re going. The only thing that pleases me about that is the hope that I can get out of the store before you get back into your car you mindless vacant fuck.

It takes a village to keep the jackholes out of the express line at the megamart.

I’m sure that regardless, Mr. Taters will still need and feed you. :stuck_out_tongue:

I just thought of this: instead of signs that say, “Express Lane: Less than 15 items,” the signs should say, “Express Lane: $10 fee for more than 15 items.”

Then let the free market sort it all out.

I don’t think they should accept debit cards in the express lane. It always takes 5-10 attempts before the gadget will accept the card, and then the customer will screw up the PIN, etc. It’s the express line, dammit! Cash only!! I’m in a hurry!

You got out alive from the Chopper. You should be happy.

I’m with you. There should be a Super Express line. Five items or fewer, cash only, and keep the change. That would rock.

Yeah, but then you’d need to have a separate line for people who have like five items, but they’re all $10+ each.

Besides, I’ve never, EVER had to run a debit card more than once in a supermarket. What kind of crappy technology does your local one have?

Ever seen a self-checkout?

Unless you’re buying something without a barcode (fresh fruit or veg you bagged yourself) or booze/smokes (ID check) it’s a breeze.

They have them at all the grocery stores here. Nice when I’ve been sent by mom to buy like 1 thing for dinner.

My second grocery store improvement idea: you have to have a specific kind of bonus/extra value/shopper’s discount card to use the self-checkout. And to get that card, you have to prove you can use the fucking machine, including how to look up produce on the touch screen.

Damn, I’m in the wrong business.

When I worked at Kmart, they didn’t allow us to police the express lane. So if someone came through with a cartload, too bad, we had to take them. And then of course, you’d get someone behind bitching at me. Please don’t blame the cashier in this situation.

Christ, that’s like the “I’m not touching you” defense writ large. She must be a joy to be around on a day to day basis.

Marry me, please.

How do you feel about polygamy?

Sure, for anyone with a pair of functioning cerebral neurons. But, the clothed apes I always seem to find myself behind don’t seem to be able to work it out on their own. Invariably, the cashier assigned to watch over the self checkout section has to go over and push buttons for them. Often, more than once.