It’s happened again. As I’m heading to the checkout lane with a cart full of groceries, some clueless old lady with one of those mini shopping carts with maybe a dozen items in it, manages to get in front of me in line. There are six self-service checkouts and an express lane just a couple of lanes over with no waiting, but these ladies insist on going through the regular checkout lane. And then chatting with the checkout girl, and taking for-freaking-ever to pay and get the hell out of the way.
I swear the next time it happens I’m going to say “Excuse me - the express checkout is over that way”, and if they don’t use it, then I’m going to.