This is a computer question. My mouse is frozen, yet the computer runs fine for I can access programs via the keyboard. We have a Microsoft Intellimouse, and we tried the original mouse, too. The original mouse will acknowldge a right click, but nothing more.
FYI: We have planty of free space on the hard drive with all the excess temp files and cookies cleaned out. Unless it’s a virus, there seems to be no reason why the mouse shouldn’t “register”. I’ve reloaded the drivers for the Intellimouse, changed the batteries, and still no reply!
Any clues? Your thoughts would be greatly appreciated. If it is a virus, how can you diagnose it AND how can you get rid of it? (We have Norton Anti-virus protection…unless it’s a virus it doesn’t recognize?)
Before we can even think about starting to help you, we need much much more information. Technical information. Such as what kind of computer do you have, what kind of operating system do you have (Win9X or what), what kind of software you’re running, stuff like that. What kind of Intellimouse is it?
Also, did you change something, install some new software, right before the mouse locked up?
Is the mouse itself maybe broken? Is the original mouse maybe broken? If you unplugged it and tossed it into the back of the drawer when you got the Intellimouse, maybe it’s punishing you by breaking while it was in the drawer.
Also, (and this is a “duh” thing), is the mouse still plugged in to the back of the computer?
Another “duh” thing, courtesy of the Better Half in the living room. “It’s an infrared sensor like a remote control–is it dirty? Is there something in the way?”
Let me guess. The user stepped outside for a smoke, shambled back up the steps to the computer, and then somehow managed to touch nothing else in the place before grounding out on the mouse. Then, it happened again with the replacement mouse. The next day.
Wait, no. That was my co-worker, who I awarded a different type of mouse that isn’t a susceptible to shock and a very ugly homemade grounded mouse-pad. It also happens to be the very cheapest and least ergonomic mouse that money can buy.
Anyway, both goner Intellimice exhibited similar behavior to that which you describe. Since I had two to play with, I tried all kinds of things, like trying to allow them to discharge, trying to reorder the controls through software, and finally (heheheh) dissection. I could not fix either of them. I wish you luck, but should you need a replacement, I recommend using a different mouse.