Goddamn fucking incompetent nursing home

My grandmother is in her mid-80s. She has had a number of health issues the last few years, including a couple of mild strokes and a wonky pacemaker (possibly related). Her short term memory is failing; she’s always cold; she can barely get around, even with the aid of a walker. Yes, it happens to the elderly. No, it doesn’t mean you should sacrifice your dignity. And my grandfather, bless his soul, has done everything he can to keep my grandmother’s life at least modestly tolerable, chauffering her around and managing her medications and otherwise providing love and support and assistance.

Her most recent health crisis: shingles, which after a few days turned into viral meningitis. She wound up in the hospital, again, about which she’s made no secret of her displeasure. I’m tired, she says. I just want to go. I don’t want to fight any more. And yet she keeps scraping along.

The meningitis, as it happened, didn’t endanger her life. A few days of medical care, and it was time to transition her to a halfway facility, a hospice or a rehab center or something similar. My grandfather looked at the top facility in the city. Nothing available. Then the second choice. Nothing available.

Wound up at the third choice, and that’s the subject of this rant.

She was checked in on Wednesday in the mid afternoon. My grandfather seems to believe that the orderly who pushed her wheelchair was under the influence of something; I’m not sure I trust his opinion in this regard, but as things developed it becomes somewhat more likely. She was in her room by 3pm.

When my mother and stepfather arrived to visit at 8pm, they saw that my grandmother was lying a pool of her own urine. She was too weak to summon the nurse herself, so my mother rang the call bell.

No response for 45 minutes.

My grandfather had to go to the desk and fucking nag them for fifteen more minutes to get somebody to show up and help. And when they started working, they found that my grandmother hadn’t just pissed the bed, she had shit herself as well. And laid in it for at least a couple of hours.

So that got cleaned up. My grandfather stayed until they kicked him out at 10pm, when visiting hours ended. He didn’t want to go, but he didn’t have a choice. He stayed up all night, worrying if this was a bad sign, worrying about the care his wife was getting, worrying about whether he should have taken her out of the facility right then and there. And, as it happens, he was absolutely correct to be concerned.

At a quarter to eight yesterday morning, his phone rings. Some guy from the nursing center tells him that my grandmother is injured and needs to be taken to the emergency room.

Forgive me if I start to lose coherence. I’m nearly blinded by fury. I’ll try to write slowly.

What happened was this: They were doing something in the room. They needed her out of bed. They took her into the bathroom and propped her up on the toilet. They left her alone. She fell off. Bruised her leg. Hit her head. Cut. Bleeding. Don’t know how long she lay on the floor. Doesn’t fucking matter. Christ, I’m angry. Okay. Back to the story.

Grampa springs into action. Calls gramma’s doctor. Coordinates trip to ER. Get X-rays of head and leg. Nothing broken. Cut requires five stitches. Five goddamn stitches over my grandmother’s right eye because the fucking pusbrain orderlies can’t be bothered to monitor their fucking patient.

She went from ER to home yesterday evening. No fucking way she was going back to that hellhole even for one infinitesimal slice of a nanosecond. Grampa arranges to have a hospital bed delivered to their house, plus a home nurse and a home therapist. Not covered by insurance. His own expense.

Or, it will be until the lawyers finish ripping out the rehab center’s vertebrae with their teeth.

How, in a supposedly civilized country, is this shit even remotely acceptable? How is this bastion of incompetence still in business? Why hasn’t it been bulldozed and replaced with a plaque commemorating their arrogant ineptitude? Why is the board of directors not in jail for maltreatment and neglect?

I’m going to stop here, because all I have left is unfocused stream-of-consciousness venom that wouldn’t be coherent let alone grammatical. Besides I’m supposed to be at work and if I don’t get my mind off this rage-inducing horrorshow I’m going to start breaking shit because that’s the only alternative I have since I’m not able to drive down there and kidnap whoever’s in charge of this place and wrap them in duct tape and beat their bones into shrapnel with a piece of rebar and then shove them down a state park outhouse hole so they drown in the piss and shit raining on their face for the rest of their miserably shortened life and all right that’s enough of that.

I’m done venting. Back to work. I hope.

Fuck.

Dear lord, I can’t begin to imagine how you must feel right now. I had tears in my eyes just reading your story, and I doubt I’d have as much restraint as you’ve shown.

At least they found out now. Comfort yourself with that.

I hope for the best for your Grandma. And as for you, Dude, you are my hero! I couldn’t string together words like that on my best day.

Boy, that ain’t worth a damn. How infuriating and utterly disgraceful.

I hope the best facility will allow her to be put on a waiting list and that she gets in soon.

I sincerely hope you sue them right into the ground. Why couldn’t they have just put her in a wheelchair while moving her?

It is sick how we treat the elderly. Could you imagine orderlies at a regular hospital treating young patients like that?

God bless your grandfather. There’s a lot of talk about how hard it is to put or have your parents in a nursing home. That doesn’t hold a candle to it being your spouse. I watched both of my grandfathers go through that. My mom’s dad used to have nightmares that grandmom would die when it wasn’t ‘visiting hours’ and be alone.

Man, that sucks. A month or two ago I had a very similar rant, so I know your level of frustration. One would hope that orderlies have a list of priorities that go like this:

Step 1: Put in the barest minimum effort to make sure the patient is not in grave and imminent danger.

Somehow they seem to miss this step, all too often. Sucks ass for the patients.

Cervaise please email me with more info when you get the chance. What state you are in is most important. If you don’t have time to email, I’ll write some helpful info start.

First and foremost go find the facilities Ombudsman. they are client advocates who love nothing more than to screw the administration for allowing low-life incompetant CNA’s who got their certifications in Prison attend to your loving grand-folk. I’ve seen meds skipped, clothes left unchanged for 72 hours, meals missed you name it. But the Ombudsman can help, that is what they are there to do.

Here in CT, I have quite a bit of experience with our state rules and regulations for proper care of the elderly. There is much you can do to help, and with an attorney you may be able to do even more. But I would suggest you go to the attorney loaded with info. Meaning:

Name of the director of Nursing.
Name od the Supersivor of nursing who was on duty at the time.
Name of the Attending Doc if any.
Name of the administrator responsible for the facility.
Name of the staff nurse at the nurses station.

Times of your GF’s visits, meaning time he came in to time he left…

This type of thing infuriates me to no end, my family and I have been lifelong advocates for the Ombudsman program and for elder care in general meeting every standard it should. Unfortunatley too many people in our aging society slip through the cracks

Please email me if you’d like more pointed info.

I just can’t imagine this!!
Those Fucks take your Grandparents money in exchange for taking care of your Grandmother and all they can do is half kill her in a matter of a few hours?
Their job is to care for the elderly, if you don’t want to do this then don’t work there. There are plenty of people that need a job that could perform much better under the circumstances.

Why wish for a shortened life? Let’s drag it out as long as possible.
Fucking shitspray, bloodfarts and whatnot…

My mother has been in one of the “best,” most expensive assisted-living homes for the last year, and I have spent the last year blinded by fury, too. We have to hire private-duty nurses to make sure the assisted-living place doesn’t fucking kill her.

By the way, it’s only going to get worse for our generations, when there’s no Medicare or Social Security, and the pool of people to work at these places gets seamier and seamier.

Note to self: die young.

Damn. Too late.

Thanks for the support, everybody. It’s appreciated.

Phlosphr: This is in Washington state. We’ve already collected most of what you recommended. Needless to say, we’re going thermonuclear on these fuckholes.

A little googling reveals that the facility scored no better or worse than average in most inspection categories, according to the feds, and that the state fined them at about the same rate as many other similar facilities.

I’m having a little trouble reconciling this with the fact that in just seventeen hours of their so-called care my grandmother was soiled with waste and then sent to the ER to treat injuries caused by sheer incompetence.

Oh, and my grandfather sent out an update; she’s much, much happier now that she’s home. Of course, given what she went through, she’d probably be much happier to be bound spread-eagled over a beehive than still stuck in that pit, but there you go.

More from Google: They were under a [www.businessexaminer.com/100400.html+"evergreen+nursing"+olympia&hl=en]Stop](http://66.102.7.104/search?q=cache:KrNDnUpJfsMJ:url) Placement order in September 2000, and later the same year were hit by [www.businessexaminer.com/101900.html+%22evergreen+nursing%22+olympia&hl=en]a large fine for general standards violations.

They’re also a branch location in a larger franchise operation (for-profit), which leads to the natural conclusion that maximizing shareholder return = cutting patient services to the bare minimum, and below for as long as they can get away with it.

Fuck.

Dammit. Fixed links.

Stop Placement order in September 2000

fined in October 2000

Do not forget Cervaise- we are not only talking about a facility governed by the laws of Washington state, but by the competence of their particular administration. If you attack the knees of the admin, and take the problem from the midsection down you may just be able to get somewhere. But you must get the facility advocates (ombudsman) to help, and you must get all the ducks in order before proceeding. Your grandmother was there for 17 hours, but imagine others over the years who were there for a lot longer. These cases tend to get dropped due in no small part to the family member passing on, and the family not wanting to wage the war. You know where I am going with this, it is a battle, but one that can be faught successfully, on many fronts. Good luck, and please email me if you need anything.

I am so sorry (and furious) to hear about your grandmother’s lack of care in that facility.

My grandmother is lucky enough to be in a decent facility, where she is well taken care of and my aunt can visit her daily.

My grandfather was not so lucky. My aunt placed him in a “reputable” facility. Imagine our horror when Aunty gets the following phone call:

Aunt: Hello?

Funeral Home: Mrs. Aunt? We know this is a difficult time for you, but we would like to discuss any wishes you had for your father’s funeral services.

Aunt: WHAT? What are you talking about?

Funeral Home: Umm, your father’s arrangements? We picked up his body from the hospital this afternoon.

Aunt: WHEN WAS HE SENT TO THE HOSPITAL?
That’s right… It seems Grandpa Charlie had fallen ill at the nursing home. The nursing home had transferred him to the hospital and never thought to call my aunt. He had been in the hospital for over 2 days before he died. Grandpa may have been out of it, but he could still be scared. No one deserves to die alone and frightened like that. Unfortunately, his nursing home wasn’t close enough to allow for daily visits. My Aunt could only make the trip about 2x a week.

It still makes me sick and furious to think about it.

Cervais, I hope your grandmother continues to feel better. She’s lucky to have family that can be so attentive and proactive.

I am so sorry your family is having to deal with this.

I worked in an adult day care center for several years and I can tell you the staff there for the most part weren’t trained properly, weren’t paid enough and the turn over rate was horrible. But even after all that…

I did my share of taking clients to the toilets, changing soaked clothes, helping button up a blouse so a client wouldn’t be sitting there breasts exposed to anyone walking by, etc. And I have no medical training whatsoever…I was the Marketing Director!

After working in that environment I firmly believe that basic human compassion is lacking in a lot of individuals working with the elderly…I don’t have a nursing degree or medical training but even I knew how to carefully assist them to the restroom, make sure they weren’t left alone and to treat them with the human dignity they still deserve.

I HATE stories like yours.

I hope things improve quickly for your family. :frowning:

Cervaise, it’s important to remain as calm as possible. Anger may feel good right now, but ultimately it may lead to you making a mistake which will prevent you from sodomizing the people responsible for your grandmother’s misery thoroughly enough.

IANAL, but you can’t hurt yourself by documenting things in these cases. Go write this story down on paper, without all the swear words but with all the dates and times to the best of your recollection. This may prove useful in court.

Good luck in getting your grandfather a whole lot of money to buy proper care for your grandmother, and if you can bring down righteous punishment on the negligent maggots in the process it will make me smile. Best wishes.

I feel very lucky that my wife and I were able to take care of my mother at home. The last few weeks were complete hell for us but could not have been better for my mother.

I am hopeful that our children will do the same for us (fingers crossed).

Best wishes as well, zoo

Good lord. Thank goodness your Grandma had your Grandpa around to check on her.

Facilities like this should be closed, and the operators should be forced to pay restitution to the injured parties out of their own pockets.

I’m glad your Gran is doing better at home. Please take care of yourself too, and don’t burst something while seeting with rage, Um K? :slight_smile:

If, in the future, you need to find another facility, a great place to go for recomendations are the orderlies at the hospital. They know better than anyone which facilities send patients back with bed sores and gunky teeth and other signs of systemic poor care.